add SysUpdatedOn

respond correctly to incident update
skip null worknotes
2025-03-26 13:19:34 +11:00 · 2025-03-26 12:45:10 +11:00 · 2025-03-26 12:17:21 +11:00 · 2025-03-26 12:15:30 +11:00 · 2025-03-26 10:11:05 +11:00 · 2025-03-25 18:53:59 +11:00
36 changed files with 1855 additions and 214 deletions
--- a/.gitignore
+++ b/.gitignore
@@ -8,7 +8,7 @@
 *.dll
 *.so
 *.dylib
-mainsnow
+mocksnow
 build/

 # Certificates
--- a/build/vctp
+++ b/build/vctp
--- a/cert.pem
+++ b/cert.pem
@@ -1,30 +1,30 @@
 -----BEGIN CERTIFICATE-----
-MIIFIjCCAwqgAwIBAgIRAJPUpRr9NQCFpDrCPlyM7JYwDQYJKoZIhvcNAQELBQAw
-DzENMAsGA1UEChMERFRNUzAeFw0yNDA5MTIwMDU4NDFaFw0yNTA5MTIwMDU4NDFa
-MA8xDTALBgNVBAoTBERUTVMwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoIC
-AQDJhxPJHo/SqsEURebiRufmXRDYhl67PdglOGI6JC/VjCaqu42DYMO9tF6vuHBD
-4/+/UpMBuOGTw+m6nEKdKKIZBuG0Hvka4bS0YPDHvqHZMWHK9qdPbmrB8q1N8W9F
-Z+1gjIdeCK1wBjMTnfSxWOznKjffsz170bhOE6CHB4CP9nLMcShrvDcg0kTSbzM1
-ptlxWGI5vabkx9spPU65NWEjd645Z4kMIutJZJjVKPlAqRr/fFeNgE5A9VhwzBot
-5ZupKIZYuUMAMYkXjOhdqxDbWqfc8lkUvk5Jd9XtYB81uzvfpoH28Th4ILAdZd9h
-vPh38sB/FyxSeKPHmW0IP1r8+EW/57ZPnQrGAOWs2z8Fp812vwQV0sr8j1B5NiTz
-yu7I47vDdKZxulWS48frASxFFz4OojZAsoP6LipAMPolGIrnFn1/6UlOPnSVqkUb
-D36PEIkOzE9AzMaSD/qs+k9lVHo+VTHL/qmz6u6COQiPL0u/ZInMcQmzJecCSDm4
-Z8oVGeth+2vzlPo1iQHqptYYbln7oLaQZuCqdm4oNb+Hdyflhv8O78hUq7tcnQ8M
-7/0jvlB6m1e4vuAxldBkaWr/cQudtzZnTiwHf2a3TH0h3ID0Gecog+hWb7EcAI2D
-IK6Ji3uEBLag39XFuMzF/jLIUtYMz0Mb48v3Opbd8qe3aQIDAQABo3kwdzAOBgNV
-HQ8BAf8EBAMCAqQwEwYDVR0lBAwwCgYIKwYBBQUHAwEwDwYDVR0TAQH/BAUwAwEB
-/zAdBgNVHQ4EFgQUZKrZX7aNZvhyG7HgIPznTYDeQ8QwIAYDVR0RBBkwF4IPbmF0
-aG1icDE0LmxvY2FshwQKAAGhMA0GCSqGSIb3DQEBCwUAA4ICAQCqKmraTwKEGsRz
-DqYSu5IDuYiXymBsIgT9A2prnd7ztX35CDi4n2msFKX0njcOAkBnapzSpDM1pbF8
-a7H3F+pBfPZf1Cecgj1vooTImJgsS8SBR/otIjAQrX0G1DqcHoRfTDJ0iZZgE031
-59dqMJOQDUI7KrLm4hhqCsLt9TR1MYi9V5rDZOXBO6rQ78VBrD0q3aJI/27xlPeJ
-T5rEmj0HQrNfFs1QQD5JOd5EDILJnioE8wR4l14vfrVhNzr5xt7OQk6GT7txIuyK
-l+k0xfClTN7PUZNcO3MnM/XeNZwIy1G0Dfi4BfdVBzR2vK7wZOJnwK02SMUrxez7
-ZbtMra5hlDTT3KAgyYZs/u4rGjxG7r92A1vog3cuoVbrH3oEgqCHV6WId7ipxrmw
-/3/S6X8M99jybg6Ac55pamiqx6PcJSnCKFwme1O+6yp0LEAIoRSdB8OkC6FSVmXs
-tU5sNl4tqWL3BymVoiz7wpqJdZZEsinC9oE58nTN6k6pcd5pN04A/Uc7VySqN6Br
-19v8Tn6JLIb/TLhUFGc25yMsDtgLN+bWC12RN2DXRakeM+330rKFxKgvIjNJzEPm
-1HdxlfEMdRP1F3gTgHH8rVkh2a5VWlgnw3qKaOzjtFIdqGob7d1FJoaQgbD81Wqa
-nNtoW4JrPFzi9P6EpTqci0IUCapgkQ==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 -----END CERTIFICATE-----
--- a/components/core/footer_templ.go
+++ b/components/core/footer_templ.go
@@ -1,6 +1,6 @@
 // Code generated by templ - DO NOT EDIT.

-// templ: version: v0.2.778
+// templ: version: v0.3.856
 package core

 //lint:file-ignore SA4006 This context is only used if a nested component is present.
@@ -29,11 +29,11 @@ func Footer() templ.Component {
 			templ_7745c5c3_Var1 = templ.NopComponent
 		}
 		ctx = templ.ClearChildren(ctx)
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<footer class=\"fixed p-1 bottom-0 bg-gray-100 w-full border-t\"><div class=\"rounded-lg p-4 text-xs italic text-gray-700 text-center\">&copy; Nathan Coad (nathan.coad@dell.com)</div></footer>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 1, "<footer class=\"fixed p-1 bottom-0 bg-gray-100 w-full border-t\"><div class=\"rounded-lg p-4 text-xs italic text-gray-700 text-center\">&copy; Nathan Coad (nathan.coad@dell.com)</div></footer>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		return templ_7745c5c3_Err
+		return nil
 	})
 }

--- a/components/core/header.templ
+++ b/components/core/header.templ
@@ -10,5 +10,6 @@ templ Header() {
 		<title>mocksnow API</title>
 		<script src="/assets/js/htmx@v2.0.2.min.js"></script>
 		<link href={ "/assets/css/output@" + version.Value + ".css" } rel="stylesheet"/>
+		<link href={ "/assets/css/mvp.css" } rel="stylesheet"/>
 	</head>
 }
--- a/components/core/header_templ.go
+++ b/components/core/header_templ.go
@@ -1,6 +1,6 @@
 // Code generated by templ - DO NOT EDIT.

-// templ: version: v0.2.778
+// templ: version: v0.3.856
 package core

 //lint:file-ignore SA4006 This context is only used if a nested component is present.
@@ -31,7 +31,7 @@ func Header() templ.Component {
 			templ_7745c5c3_Var1 = templ.NopComponent
 		}
 		ctx = templ.ClearChildren(ctx)
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<head><meta charset=\"UTF-8\"><meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><meta name=\"description\" content=\"mocksnow API endpoint\"><title>mocksnow API</title><script src=\"/assets/js/htmx@v2.0.2.min.js\"></script><link href=\"")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 1, "<head><meta charset=\"UTF-8\"><meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><meta name=\"description\" content=\"mocksnow API endpoint\"><title>mocksnow API</title><script src=\"/assets/js/htmx@v2.0.2.min.js\"></script><link href=\"")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -44,11 +44,24 @@ func Header() templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("\" rel=\"stylesheet\"></head>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 2, "\" rel=\"stylesheet\"><link href=\"")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		return templ_7745c5c3_Err
+		var templ_7745c5c3_Var3 string
+		templ_7745c5c3_Var3, templ_7745c5c3_Err = templ.JoinStringErrs("/assets/css/mvp.css")
+		if templ_7745c5c3_Err != nil {
+			return templ.Error{Err: templ_7745c5c3_Err, FileName: `core/header.templ`, Line: 13, Col: 36}
+		}
+		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var3))
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 3, "\" rel=\"stylesheet\"></head>")
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		return nil
 	})
 }

--- a/components/views/incidents.templ
+++ b/components/views/incidents.templ
@@ -0,0 +1,85 @@
+package views
+
+import (
+    "strconv"    
+    "mocksnow/components/core"
+    tpl "github.com/a-h/templ"
+)
+
+type IncidentRow struct {
+	ID               int64
+	ExternalID       string
+	CreatedAt        string
+	IncidentNumber   string
+	Description      string
+	ShortDescription string
+	Urgency          int64
+	Impact           int64
+	State            int64
+    AllNotes         string
+	AssignmentGroup  string
+	AssignedTo       string
+	Category         string
+	SubCategory      string
+	SysID            string
+}
+
+templ IncidentsTable(rows []IncidentRow) {
+	<!DOCTYPE html>
+	<html lang="en">
+		@core.Header()
+        <body>
+            <main>
+                <div>
+                    <h1 class="text-5xl mt-4 font-bold">Incidents</h1>
+                    <div>
+                        <table>
+                            <thead>
+                                <tr>
+                                    <th>ID</th>
+                                    <th>Created At</th>                                    
+                                    <th>Incident #</th>
+                                    <th>SysId</th>
+                                    <th>Description</th>
+                                    <th>Short Description</th>
+                                    <th>Urgency</th>
+                                    <th>Impact</th>
+                                    <th>State</th>
+                                    <th>External ID</th>
+                                    <th>Work Notes</th>
+                                    <th>Assignment Group</th>
+                                    <th>Assigned To</th>
+                                    <th>Category</th>
+                                    <th>Subcategory</th>
+
+                                </tr>
+                            </thead>
+                            <tbody>
+                                for _, row := range rows {
+                                <tr>
+                                    <td>{ strconv.FormatInt(row.ID, 10) }</td>
+                                    <td>{ row.CreatedAt }</td>                                    
+                                    <td>{ row.IncidentNumber }</td>
+                                    <td>{ row.SysID }</td>
+                                    <td>{ row.Description }</td>
+                                    <td>{ row.ShortDescription }</td>
+                                    <td>{ strconv.FormatInt(row.Urgency, 10) }</td>
+                                    <td>{ strconv.FormatInt(row.Impact, 10) }</td>
+                                    <td>{ strconv.FormatInt(row.State, 10) }</td>
+                                    <td>{ row.ExternalID }</td>
+                                    <td>@tpl.Raw(row.AllNotes)</td>
+                                    <td>{ row.AssignmentGroup }</td>
+                                    <td>{ row.AssignedTo }</td>
+                                    <td>{ row.Category }</td>
+                                    <td>{ row.SubCategory }</td>
+                                </tr>
+                                }
+                            </tbody>
+                        </table>
+                    </div>
+                </div>
+            </main>
+			@core.Footer()            
+        </body>
+	</html>
+}
--- a/components/views/incidents_templ.go
+++ b/components/views/incidents_templ.go
@@ -0,0 +1,280 @@
+// Code generated by templ - DO NOT EDIT.
+
+// templ: version: v0.3.856
+package views
+
+//lint:file-ignore SA4006 This context is only used if a nested component is present.
+
+import "github.com/a-h/templ"
+import templruntime "github.com/a-h/templ/runtime"
+
+import (
+	tpl "github.com/a-h/templ"
+	"mocksnow/components/core"
+	"strconv"
+)
+
+type IncidentRow struct {
+	ID               int64
+	ExternalID       string
+	CreatedAt        string
+	IncidentNumber   string
+	Description      string
+	ShortDescription string
+	Urgency          int64
+	Impact           int64
+	State            int64
+	AllNotes         string
+	AssignmentGroup  string
+	AssignedTo       string
+	Category         string
+	SubCategory      string
+	SysID            string
+}
+
+func IncidentsTable(rows []IncidentRow) templ.Component {
+	return templruntime.GeneratedTemplate(func(templ_7745c5c3_Input templruntime.GeneratedComponentInput) (templ_7745c5c3_Err error) {
+		templ_7745c5c3_W, ctx := templ_7745c5c3_Input.Writer, templ_7745c5c3_Input.Context
+		if templ_7745c5c3_CtxErr := ctx.Err(); templ_7745c5c3_CtxErr != nil {
+			return templ_7745c5c3_CtxErr
+		}
+		templ_7745c5c3_Buffer, templ_7745c5c3_IsBuffer := templruntime.GetBuffer(templ_7745c5c3_W)
+		if !templ_7745c5c3_IsBuffer {
+			defer func() {
+				templ_7745c5c3_BufErr := templruntime.ReleaseBuffer(templ_7745c5c3_Buffer)
+				if templ_7745c5c3_Err == nil {
+					templ_7745c5c3_Err = templ_7745c5c3_BufErr
+				}
+			}()
+		}
+		ctx = templ.InitializeContext(ctx)
+		templ_7745c5c3_Var1 := templ.GetChildren(ctx)
+		if templ_7745c5c3_Var1 == nil {
+			templ_7745c5c3_Var1 = templ.NopComponent
+		}
+		ctx = templ.ClearChildren(ctx)
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 1, "<!doctype html><html lang=\"en\">")
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		templ_7745c5c3_Err = core.Header().Render(ctx, templ_7745c5c3_Buffer)
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 2, "<body><main><div><h1 class=\"text-5xl mt-4 font-bold\">Incidents</h1><div><table><thead><tr><th>ID</th><th>Created At</th><th>Incident #</th><th>SysId</th><th>Description</th><th>Short Description</th><th>Urgency</th><th>Impact</th><th>State</th><th>External ID</th><th>Work Notes</th><th>Assignment Group</th><th>Assigned To</th><th>Category</th><th>Subcategory</th></tr></thead> <tbody>")
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		for _, row := range rows {
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 3, "<tr><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var2 string
+			templ_7745c5c3_Var2, templ_7745c5c3_Err = templ.JoinStringErrs(strconv.FormatInt(row.ID, 10))
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 60, Col: 71}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var2))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 4, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var3 string
+			templ_7745c5c3_Var3, templ_7745c5c3_Err = templ.JoinStringErrs(row.CreatedAt)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 61, Col: 55}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var3))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 5, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var4 string
+			templ_7745c5c3_Var4, templ_7745c5c3_Err = templ.JoinStringErrs(row.IncidentNumber)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 62, Col: 60}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var4))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 6, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var5 string
+			templ_7745c5c3_Var5, templ_7745c5c3_Err = templ.JoinStringErrs(row.SysID)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 63, Col: 51}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var5))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 7, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var6 string
+			templ_7745c5c3_Var6, templ_7745c5c3_Err = templ.JoinStringErrs(row.Description)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 64, Col: 57}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var6))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 8, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var7 string
+			templ_7745c5c3_Var7, templ_7745c5c3_Err = templ.JoinStringErrs(row.ShortDescription)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 65, Col: 62}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var7))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 9, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var8 string
+			templ_7745c5c3_Var8, templ_7745c5c3_Err = templ.JoinStringErrs(strconv.FormatInt(row.Urgency, 10))
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 66, Col: 76}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var8))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 10, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var9 string
+			templ_7745c5c3_Var9, templ_7745c5c3_Err = templ.JoinStringErrs(strconv.FormatInt(row.Impact, 10))
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 67, Col: 75}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var9))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 11, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var10 string
+			templ_7745c5c3_Var10, templ_7745c5c3_Err = templ.JoinStringErrs(strconv.FormatInt(row.State, 10))
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 68, Col: 74}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var10))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 12, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var11 string
+			templ_7745c5c3_Var11, templ_7745c5c3_Err = templ.JoinStringErrs(row.ExternalID)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 69, Col: 56}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var11))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 13, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = tpl.Raw(row.AllNotes).Render(ctx, templ_7745c5c3_Buffer)
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 14, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var12 string
+			templ_7745c5c3_Var12, templ_7745c5c3_Err = templ.JoinStringErrs(row.AssignmentGroup)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 71, Col: 61}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var12))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 15, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var13 string
+			templ_7745c5c3_Var13, templ_7745c5c3_Err = templ.JoinStringErrs(row.AssignedTo)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 72, Col: 56}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var13))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 16, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var14 string
+			templ_7745c5c3_Var14, templ_7745c5c3_Err = templ.JoinStringErrs(row.Category)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 73, Col: 54}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var14))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 17, "</td><td>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			var templ_7745c5c3_Var15 string
+			templ_7745c5c3_Var15, templ_7745c5c3_Err = templ.JoinStringErrs(row.SubCategory)
+			if templ_7745c5c3_Err != nil {
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incidents.templ`, Line: 74, Col: 57}
+			}
+			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var15))
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 18, "</td></tr>")
+			if templ_7745c5c3_Err != nil {
+				return templ_7745c5c3_Err
+			}
+		}
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 19, "</tbody></table></div></div></main>")
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		templ_7745c5c3_Err = core.Footer().Render(ctx, templ_7745c5c3_Buffer)
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 20, "</body></html>")
+		if templ_7745c5c3_Err != nil {
+			return templ_7745c5c3_Err
+		}
+		return nil
+	})
+}
+
+var _ = templruntime.GeneratedTemplate
--- a/components/views/incoming.templ
+++ b/components/views/incoming.templ
@@ -26,47 +26,47 @@ templ IncomingTable(rows []IncomingRow) {
 	<!DOCTYPE html>
 	<html lang="en">
 		@core.Header()
-        <body class="flex flex-col min-h-screen bg-gray-50">
-            <main class="flex-grow p-8">
-                <div class="max-w-7xl mx-auto">
-                    <h1 class="text-4xl font-bold mb-6 text-gray-800">Incoming Incidents</h1>
-                    <div class="overflow-x-auto shadow-md sm:rounded-lg">
-                        <table class="w-full text-sm text-left text-gray-600">
-                            <thead class="text-xs text-gray-700 uppercase bg-gray-200">
+        <body>
+            <main>
+                <div>
+                    <h1>Incoming API Calls</h1>
+                    <div>
+                        <table>
+                            <thead>
                                <tr>
-                                    <th class="px-4 py-2">ID</th>
-                                    <th class="px-4 py-2">Incident #</th>
-                                    <th class="px-4 py-2">Description</th>
-                                    <th class="px-4 py-2">Short Description</th>
-                                    <th class="px-4 py-2">Urgency</th>
-                                    <th class="px-4 py-2">Impact</th>
-                                    <th class="px-4 py-2">State</th>
-                                    <th class="px-4 py-2">External ID</th>
-                                    <th class="px-4 py-2">Work Notes</th>
-                                    <th class="px-4 py-2">Assignment Group</th>
-                                    <th class="px-4 py-2">Assigned To</th>
-                                    <th class="px-4 py-2">Category</th>
-                                    <th class="px-4 py-2">Subcategory</th>
-                                    <th class="px-4 py-2">Created At</th>
+                                    <th>ID</th>
+                                    <th>Incident #</th>
+                                    <th>Description</th>
+                                    <th>Short Description</th>
+                                    <th>Urgency</th>
+                                    <th>Impact</th>
+                                    <th>State</th>
+                                    <th>External ID</th>
+                                    <th>Work Notes</th>
+                                    <th>Assignment Group</th>
+                                    <th>Assigned To</th>
+                                    <th>Category</th>
+                                    <th>Subcategory</th>
+                                    <th>Created At</th>
                                </tr>
                            </thead>
                            <tbody>
                                for _, row := range rows {
-                                <tr class="bg-white border-b hover:bg-gray-100">
-                                    <td class="px-4 py-2">{ strconv.Itoa(row.ID) }</td>
-                                    <td class="px-4 py-2">{ row.IncidentNumber }</td>
-                                    <td class="px-4 py-2">{ row.Description }</td>
-                                    <td class="px-4 py-2">{ row.ShortDescription }</td>
-                                    <td class="px-4 py-2">{ row.Urgency }</td>
-                                    <td class="px-4 py-2">{ row.Impact }</td>
-                                    <td class="px-4 py-2">{ row.State }</td>
-                                    <td class="px-4 py-2">{ row.ExternalID }</td>
-                                    <td class="px-4 py-2">{ row.WorkNotes }</td>
-                                    <td class="px-4 py-2">{ row.AssignmentGroup }</td>
-                                    <td class="px-4 py-2">{ row.AssignedTo }</td>
-                                    <td class="px-4 py-2">{ row.Category }</td>
-                                    <td class="px-4 py-2">{ row.Subcategory }</td>
-                                    <td class="px-4 py-2">{ row.CreatedAt }</td>
+                                <tr>
+                                    <td>{ strconv.Itoa(row.ID) }</td>
+                                    <td>{ row.IncidentNumber }</td>
+                                    <td>{ row.Description }</td>
+                                    <td>{ row.ShortDescription }</td>
+                                    <td>{ row.Urgency }</td>
+                                    <td>{ row.Impact }</td>
+                                    <td>{ row.State }</td>
+                                    <td>{ row.ExternalID }</td>
+                                    <td>{ row.WorkNotes }</td>
+                                    <td>{ row.AssignmentGroup }</td>
+                                    <td>{ row.AssignedTo }</td>
+                                    <td>{ row.Category }</td>
+                                    <td>{ row.Subcategory }</td>
+                                    <td>{ row.CreatedAt }</td>
                                </tr>
                                }
                            </tbody>
--- a/components/views/incoming_templ.go
+++ b/components/views/incoming_templ.go
@@ -1,6 +1,6 @@
 // Code generated by templ - DO NOT EDIT.

-// templ: version: v0.2.778
+// templ: version: v0.3.856
 package views

 //lint:file-ignore SA4006 This context is only used if a nested component is present.
@@ -9,8 +9,8 @@ import "github.com/a-h/templ"
 import templruntime "github.com/a-h/templ/runtime"

 import (
-	"strconv"
 	"mocksnow/components/core"
+	"strconv"
 )

 type IncomingRow struct {
@@ -51,7 +51,7 @@ func IncomingTable(rows []IncomingRow) templ.Component {
 			templ_7745c5c3_Var1 = templ.NopComponent
 		}
 		ctx = templ.ClearChildren(ctx)
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<!doctype html><html lang=\"en\">")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 1, "<!doctype html><html lang=\"en\">")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -59,199 +59,199 @@ func IncomingTable(rows []IncomingRow) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<body class=\"flex flex-col min-h-screen bg-gray-50\"><main class=\"flex-grow p-8\"><div class=\"max-w-7xl mx-auto\"><h1 class=\"text-4xl font-bold mb-6 text-gray-800\">Incoming Incidents</h1><div class=\"overflow-x-auto shadow-md sm:rounded-lg\"><table class=\"w-full text-sm text-left text-gray-600\"><thead class=\"text-xs text-gray-700 uppercase bg-gray-200\"><tr><th class=\"px-4 py-2\">ID</th><th class=\"px-4 py-2\">Incident #</th><th class=\"px-4 py-2\">Description</th><th class=\"px-4 py-2\">Short Description</th><th class=\"px-4 py-2\">Urgency</th><th class=\"px-4 py-2\">Impact</th><th class=\"px-4 py-2\">State</th><th class=\"px-4 py-2\">External ID</th><th class=\"px-4 py-2\">Work Notes</th><th class=\"px-4 py-2\">Assignment Group</th><th class=\"px-4 py-2\">Assigned To</th><th class=\"px-4 py-2\">Category</th><th class=\"px-4 py-2\">Subcategory</th><th class=\"px-4 py-2\">Created At</th></tr></thead> <tbody>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 2, "<body><main><div><h1>Incoming API Calls</h1><div><table><thead><tr><th>ID</th><th>Incident #</th><th>Description</th><th>Short Description</th><th>Urgency</th><th>Impact</th><th>State</th><th>External ID</th><th>Work Notes</th><th>Assignment Group</th><th>Assigned To</th><th>Category</th><th>Subcategory</th><th>Created At</th></tr></thead> <tbody>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
 		for _, row := range rows {
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<tr class=\"bg-white border-b hover:bg-gray-100\"><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 3, "<tr><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var2 string
 			templ_7745c5c3_Var2, templ_7745c5c3_Err = templ.JoinStringErrs(strconv.Itoa(row.ID))
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 56, Col: 80}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 56, Col: 62}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var2))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 4, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var3 string
 			templ_7745c5c3_Var3, templ_7745c5c3_Err = templ.JoinStringErrs(row.IncidentNumber)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 57, Col: 78}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 57, Col: 60}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var3))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 5, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var4 string
 			templ_7745c5c3_Var4, templ_7745c5c3_Err = templ.JoinStringErrs(row.Description)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 58, Col: 75}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 58, Col: 57}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var4))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 6, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var5 string
 			templ_7745c5c3_Var5, templ_7745c5c3_Err = templ.JoinStringErrs(row.ShortDescription)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 59, Col: 80}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 59, Col: 62}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var5))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 7, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var6 string
 			templ_7745c5c3_Var6, templ_7745c5c3_Err = templ.JoinStringErrs(row.Urgency)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 60, Col: 71}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 60, Col: 53}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var6))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 8, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var7 string
 			templ_7745c5c3_Var7, templ_7745c5c3_Err = templ.JoinStringErrs(row.Impact)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 61, Col: 70}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 61, Col: 52}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var7))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 9, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var8 string
 			templ_7745c5c3_Var8, templ_7745c5c3_Err = templ.JoinStringErrs(row.State)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 62, Col: 69}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 62, Col: 51}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var8))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 10, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var9 string
 			templ_7745c5c3_Var9, templ_7745c5c3_Err = templ.JoinStringErrs(row.ExternalID)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 63, Col: 74}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 63, Col: 56}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var9))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 11, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var10 string
 			templ_7745c5c3_Var10, templ_7745c5c3_Err = templ.JoinStringErrs(row.WorkNotes)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 64, Col: 73}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 64, Col: 55}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var10))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 12, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var11 string
 			templ_7745c5c3_Var11, templ_7745c5c3_Err = templ.JoinStringErrs(row.AssignmentGroup)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 65, Col: 79}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 65, Col: 61}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var11))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 13, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var12 string
 			templ_7745c5c3_Var12, templ_7745c5c3_Err = templ.JoinStringErrs(row.AssignedTo)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 66, Col: 74}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 66, Col: 56}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var12))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 14, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var13 string
 			templ_7745c5c3_Var13, templ_7745c5c3_Err = templ.JoinStringErrs(row.Category)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 67, Col: 72}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 67, Col: 54}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var13))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 15, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var14 string
 			templ_7745c5c3_Var14, templ_7745c5c3_Err = templ.JoinStringErrs(row.Subcategory)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 68, Col: 75}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 68, Col: 57}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var14))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td><td class=\"px-4 py-2\">")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 16, "</td><td>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 			var templ_7745c5c3_Var15 string
 			templ_7745c5c3_Var15, templ_7745c5c3_Err = templ.JoinStringErrs(row.CreatedAt)
 			if templ_7745c5c3_Err != nil {
-				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 69, Col: 73}
+				return templ.Error{Err: templ_7745c5c3_Err, FileName: `views/incoming.templ`, Line: 69, Col: 55}
 			}
 			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString(templ.EscapeString(templ_7745c5c3_Var15))
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
-			_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</td></tr>")
+			templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 17, "</td></tr>")
 			if templ_7745c5c3_Err != nil {
 				return templ_7745c5c3_Err
 			}
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</tbody></table></div></div></main>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 18, "</tbody></table></div></div></main>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -259,11 +259,11 @@ func IncomingTable(rows []IncomingRow) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</body></html>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 19, "</body></html>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		return templ_7745c5c3_Err
+		return nil
 	})
 }

--- a/components/views/index_templ.go
+++ b/components/views/index_templ.go
@@ -1,6 +1,6 @@
 // Code generated by templ - DO NOT EDIT.

-// templ: version: v0.2.778
+// templ: version: v0.3.856
 package views

 //lint:file-ignore SA4006 This context is only used if a nested component is present.
@@ -39,7 +39,7 @@ func Index(info BuildInfo) templ.Component {
 			templ_7745c5c3_Var1 = templ.NopComponent
 		}
 		ctx = templ.ClearChildren(ctx)
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<!doctype html><html lang=\"en\">")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 1, "<!doctype html><html lang=\"en\">")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -47,7 +47,7 @@ func Index(info BuildInfo) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("<body class=\"flex flex-col min-h-screen\"><main class=\"flex-grow\"><div><h1 class=\"text-5xl font-bold\">Build Information</h1><p class=\"mt-4\"><strong>Build Time:</strong> ")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 2, "<body class=\"flex flex-col min-h-screen\"><main class=\"flex-grow\"><div><h1 class=\"text-5xl font-bold\">Build Information</h1><p class=\"mt-4\"><strong>Build Time:</strong> ")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -60,7 +60,7 @@ func Index(info BuildInfo) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</p><p class=\"mt-4\"><strong>SHA1 Version:</strong> ")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 3, "</p><p class=\"mt-4\"><strong>SHA1 Version:</strong> ")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -73,7 +73,7 @@ func Index(info BuildInfo) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</p><p class=\"mt-4\"><strong>Go Runtime Version:</strong> ")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 4, "</p><p class=\"mt-4\"><strong>Go Runtime Version:</strong> ")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -86,7 +86,7 @@ func Index(info BuildInfo) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</p></div></main></body>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 5, "</p></div></main></body>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
@@ -94,11 +94,11 @@ func Index(info BuildInfo) templ.Component {
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		_, templ_7745c5c3_Err = templ_7745c5c3_Buffer.WriteString("</html>")
+		templ_7745c5c3_Err = templruntime.WriteString(templ_7745c5c3_Buffer, 6, "</html>")
 		if templ_7745c5c3_Err != nil {
 			return templ_7745c5c3_Err
 		}
-		return templ_7745c5c3_Err
+		return nil
 	})
 }

--- a/db/migrations/20250324011119_extend_incidents.sql
+++ b/db/migrations/20250324011119_extend_incidents.sql
@@ -0,0 +1,30 @@
+-- +goose Up
+-- +goose StatementBegin
+ALTER TABLE incidents ADD COLUMN incident_number TEXT;
+ALTER TABLE incidents ADD COLUMN description TEXT;
+ALTER TABLE incidents ADD COLUMN short_description TEXT;
+ALTER TABLE incidents ADD COLUMN urgency INTEGER;
+ALTER TABLE incidents ADD COLUMN impact INTEGER;
+ALTER TABLE incidents ADD COLUMN state INTEGER;
+-- ALTER TABLE incidents ADD COLUMN work_notes TEXT;
+ALTER TABLE incidents ADD COLUMN assignment_group TEXT;
+ALTER TABLE incidents ADD COLUMN assigned_to TEXT;
+ALTER TABLE incidents ADD COLUMN category TEXT;
+ALTER TABLE incidents ADD COLUMN subcategory TEXT;
+ALTER TABLE incidents ADD COLUMN sys_id TEXT;
+-- +goose StatementEnd
+
+-- +goose Down
+-- +goose StatementBegin
+ALTER TABLE incidents DROP COLUMN incident_number;
+ALTER TABLE incidents DROP COLUMN description;
+ALTER TABLE incidents DROP COLUMN short_description;
+ALTER TABLE incidents DROP COLUMN urgency;
+ALTER TABLE incidents DROP COLUMN impact;
+ALTER TABLE incidents DROP COLUMN state;
+ALTER TABLE incidents DROP COLUMN assignment_group;
+ALTER TABLE incidents DROP COLUMN assigned_to;
+ALTER TABLE incidents DROP COLUMN category;
+ALTER TABLE incidents DROP COLUMN subcategory;
+ALTER TABLE incidents DROP COLUMN sys_id;
+-- +goose StatementEnd
--- a/db/migrations/20250324011340_worknotes.sql
+++ b/db/migrations/20250324011340_worknotes.sql
@@ -0,0 +1,13 @@
+-- +goose Up
+-- +goose StatementBegin
+CREATE TABLE worknotes (
+    id INTEGER PRIMARY KEY AUTOINCREMENT,
+    incident_number TEXT NOT NULL,  -- must map to an incidents.incident_number
+    note TEXT
+);
+-- +goose StatementEnd
+
+-- +goose Down
+-- +goose StatementBegin
+DROP TABLE IF EXISTS worknotes;
+-- +goose StatementEnd
--- a/db/migrations/20250324105016_inc_update.sql
+++ b/db/migrations/20250324105016_inc_update.sql
@@ -0,0 +1,11 @@
+-- +goose Up
+-- +goose StatementBegin
+ALTER TABLE incidents RENAME COLUMN subcategory to sub_category;
+ALTER TABLE "Incoming" RENAME COLUMN subcategory to sub_category;
+-- +goose StatementEnd
+
+-- +goose Down
+-- +goose StatementBegin
+ALTER TABLE incidents RENAME COLUMN sub_category to subcategory;
+ALTER TABLE "Incoming" RENAME COLUMN sub_category to subcategory;
+-- +goose StatementEnd
--- a/db/migrations/20250324195310_worknote_update.sql
+++ b/db/migrations/20250324195310_worknote_update.sql
@@ -0,0 +1,10 @@
+-- +goose Up
+-- +goose StatementBegin
+ALTER TABLE worknotes ADD COLUMN created_at DATETIME;
+UPDATE worknotes SET created_at = CURRENT_TIMESTAMP WHERE created_at IS NULL;
+-- +goose StatementEnd
+
+-- +goose Down
+-- +goose StatementBegin
+ALTER TABLE worknotes DROP COLUMN created_at;
+-- +goose StatementEnd
--- a/db/migrations/20250326021251_updatedat.sql
+++ b/db/migrations/20250326021251_updatedat.sql
@@ -0,0 +1,10 @@
+-- +goose Up
+-- +goose StatementBegin
+ALTER TABLE incidents ADD COLUMN updated_at DATETIME;
+UPDATE incidents SET updated_at = CURRENT_TIMESTAMP WHERE updated_at IS NULL;
+-- +goose StatementEnd
+
+-- +goose Down
+-- +goose StatementBegin
+ALTER TABLE incidents DROP COLUMN updated_at;
+-- +goose StatementEnd
--- a/db/queries/models.go
+++ b/db/queries/models.go
@@ -9,9 +9,21 @@ import (
 )

 type Incident struct {
-	ID         int64
-	ExternalID string
-	CreatedAt  sql.NullTime
+	ID               int64
+	ExternalID       string
+	CreatedAt        sql.NullTime
+	IncidentNumber   sql.NullString
+	Description      sql.NullString
+	ShortDescription sql.NullString
+	Urgency          sql.NullInt64
+	Impact           sql.NullInt64
+	State            sql.NullInt64
+	AssignmentGroup  sql.NullString
+	AssignedTo       sql.NullString
+	Category         sql.NullString
+	SubCategory      sql.NullString
+	SysID            sql.NullString
+	UpdatedAt        sql.NullTime
 }

 type Incoming struct {
@@ -27,6 +39,13 @@ type Incoming struct {
 	AssignmentGroup  sql.NullString
 	AssignedTo       sql.NullString
 	Category         sql.NullString
-	Subcategory      sql.NullString
+	SubCategory      sql.NullString
 	CreatedAt        sql.NullTime
 }
+
+type Worknote struct {
+	ID             int64
+	IncidentNumber string
+	Note           sql.NullString
+	CreatedAt      sql.NullTime
+}
--- a/db/queries/query.sql
+++ b/db/queries/query.sql
@@ -2,16 +2,76 @@
 SELECT * FROM "Incoming"
 ORDER BY "id";

-
 -- name: CreateIncoming :one
 INSERT INTO "Incoming" (
-    "incident_number", "description", "short_description", "urgency", "impact", "state", "external_id", "work_notes", "assignment_group", "assigned_to", "category", "subcategory", "created_at"
+    "incident_number", "description", "short_description", "urgency", "impact", "state", "external_id", "work_notes", "assignment_group", "assigned_to", "category", "sub_category", "created_at"
 ) VALUES(
    ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?
 )
 RETURNING *;

 -- name: CreateIncident :one
-INSERT INTO incidents (external_id)
-VALUES (?)
-RETURNING id;
+INSERT INTO incidents (
+    "description", "short_description", "urgency", "impact", "state", "external_id", "assignment_group", "assigned_to", "category", "sub_category", "created_at", "sys_id"
+) VALUES(
+    ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?
+)
+RETURNING *;
+
+-- name: UpdateIncidentNumber :exec
+UPDATE incidents
+SET incident_number = sqlc.arg('incidentNumber')
+WHERE external_id = sqlc.arg('externalId');
+
+-- name: UpdateIncidentNumberSysId :exec
+UPDATE incidents
+SET incident_number = sqlc.arg('incidentNumber')
+WHERE sys_id = sqlc.arg('sysId');
+
+-- name: UpdateIncidentState :exec
+UPDATE incidents
+SET state = sqlc.arg('state'), updated_at = CURRENT_TIMESTAMP
+WHERE incident_number = sqlc.arg('incidentNumber');
+
+-- name: UpdateIncident :exec
+UPDATE incidents
+SET
+    external_id = ?,
+    description = ?,
+    short_description = ?,
+    urgency = ?,
+    impact = ?,
+    state = ?,
+    assignment_group = ?,
+    assigned_to = ?,
+    category = ?,
+    sub_category = ?,
+    updated_at = CURRENT_TIMESTAMP
+WHERE incident_number = ?;
+
+-- name: GetIncident :one
+SELECT * from incidents
+WHERE incident_number = sqlc.arg('incidentNumber');
+
+-- name: ListIncidents :many
+SELECT * FROM incidents;
+
+-- name: GetIncidentReport :many
+SELECT incidents.*, IFNULL(GROUP_CONCAT(worknotes.note, '<br />'), ' ') AS all_notes
+FROM incidents LEFT JOIN worknotes ON incidents.incident_number = worknotes.incident_number
+GROUP BY incidents.id;
+
+-- name: CreateWorkNote :one
+INSERT into worknotes (
+        "incident_number", "note", "created_at"
+) VALUES(
+    ?, ?, CURRENT_TIMESTAMP
+)
+RETURNING *;
+
+-- name: GetIncidentWorkNotes :many
+SELECT * from worknotes
+WHERE incident_number = sqlc.arg('incidentNumber');
+
+-- name: ListWorkNotes :many
+SELECT * from worknotes;
--- a/db/queries/query.sql.go
+++ b/db/queries/query.sql.go
@@ -11,25 +11,72 @@ import (
 )

 const createIncident = `-- name: CreateIncident :one
-INSERT INTO incidents (external_id)
-VALUES (?)
-RETURNING id
+INSERT INTO incidents (
+    "description", "short_description", "urgency", "impact", "state", "external_id", "assignment_group", "assigned_to", "category", "sub_category", "created_at", "sys_id"
+) VALUES(
+    ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?
+)
+RETURNING id, external_id, created_at, incident_number, description, short_description, urgency, impact, state, assignment_group, assigned_to, category, sub_category, sys_id, updated_at
 `

-func (q *Queries) CreateIncident(ctx context.Context, externalID string) (int64, error) {
-	row := q.db.QueryRowContext(ctx, createIncident, externalID)
-	var id int64
-	err := row.Scan(&id)
-	return id, err
+type CreateIncidentParams struct {
+	Description      sql.NullString
+	ShortDescription sql.NullString
+	Urgency          sql.NullInt64
+	Impact           sql.NullInt64
+	State            sql.NullInt64
+	ExternalID       string
+	AssignmentGroup  sql.NullString
+	AssignedTo       sql.NullString
+	Category         sql.NullString
+	SubCategory      sql.NullString
+	CreatedAt        sql.NullTime
+	SysID            sql.NullString
+}
+
+func (q *Queries) CreateIncident(ctx context.Context, arg CreateIncidentParams) (Incident, error) {
+	row := q.db.QueryRowContext(ctx, createIncident,
+		arg.Description,
+		arg.ShortDescription,
+		arg.Urgency,
+		arg.Impact,
+		arg.State,
+		arg.ExternalID,
+		arg.AssignmentGroup,
+		arg.AssignedTo,
+		arg.Category,
+		arg.SubCategory,
+		arg.CreatedAt,
+		arg.SysID,
+	)
+	var i Incident
+	err := row.Scan(
+		&i.ID,
+		&i.ExternalID,
+		&i.CreatedAt,
+		&i.IncidentNumber,
+		&i.Description,
+		&i.ShortDescription,
+		&i.Urgency,
+		&i.Impact,
+		&i.State,
+		&i.AssignmentGroup,
+		&i.AssignedTo,
+		&i.Category,
+		&i.SubCategory,
+		&i.SysID,
+		&i.UpdatedAt,
+	)
+	return i, err
 }

 const createIncoming = `-- name: CreateIncoming :one
 INSERT INTO "Incoming" (
-    "incident_number", "description", "short_description", "urgency", "impact", "state", "external_id", "work_notes", "assignment_group", "assigned_to", "category", "subcategory", "created_at"
+    "incident_number", "description", "short_description", "urgency", "impact", "state", "external_id", "work_notes", "assignment_group", "assigned_to", "category", "sub_category", "created_at"
 ) VALUES(
    ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?
 )
-RETURNING id, incident_number, description, short_description, urgency, impact, state, external_id, work_notes, assignment_group, assigned_to, category, subcategory, created_at
+RETURNING id, incident_number, description, short_description, urgency, impact, state, external_id, work_notes, assignment_group, assigned_to, category, sub_category, created_at
 `

 type CreateIncomingParams struct {
@@ -44,7 +91,7 @@ type CreateIncomingParams struct {
 	AssignmentGroup  sql.NullString
 	AssignedTo       sql.NullString
 	Category         sql.NullString
-	Subcategory      sql.NullString
+	SubCategory      sql.NullString
 	CreatedAt        sql.NullTime
 }

@@ -61,7 +108,7 @@ func (q *Queries) CreateIncoming(ctx context.Context, arg CreateIncomingParams)
 		arg.AssignmentGroup,
 		arg.AssignedTo,
 		arg.Category,
-		arg.Subcategory,
+		arg.SubCategory,
 		arg.CreatedAt,
 	)
 	var i Incoming
@@ -78,14 +125,209 @@ func (q *Queries) CreateIncoming(ctx context.Context, arg CreateIncomingParams)
 		&i.AssignmentGroup,
 		&i.AssignedTo,
 		&i.Category,
-		&i.Subcategory,
+		&i.SubCategory,
 		&i.CreatedAt,
 	)
 	return i, err
 }

+const createWorkNote = `-- name: CreateWorkNote :one
+INSERT into worknotes (
+        "incident_number", "note", "created_at"
+) VALUES(
+    ?, ?, CURRENT_TIMESTAMP
+)
+RETURNING id, incident_number, note, created_at
+`
+
+type CreateWorkNoteParams struct {
+	IncidentNumber string
+	Note           sql.NullString
+}
+
+func (q *Queries) CreateWorkNote(ctx context.Context, arg CreateWorkNoteParams) (Worknote, error) {
+	row := q.db.QueryRowContext(ctx, createWorkNote, arg.IncidentNumber, arg.Note)
+	var i Worknote
+	err := row.Scan(
+		&i.ID,
+		&i.IncidentNumber,
+		&i.Note,
+		&i.CreatedAt,
+	)
+	return i, err
+}
+
+const getIncident = `-- name: GetIncident :one
+SELECT id, external_id, created_at, incident_number, description, short_description, urgency, impact, state, assignment_group, assigned_to, category, sub_category, sys_id, updated_at from incidents
+WHERE incident_number = ?1
+`
+
+func (q *Queries) GetIncident(ctx context.Context, incidentnumber sql.NullString) (Incident, error) {
+	row := q.db.QueryRowContext(ctx, getIncident, incidentnumber)
+	var i Incident
+	err := row.Scan(
+		&i.ID,
+		&i.ExternalID,
+		&i.CreatedAt,
+		&i.IncidentNumber,
+		&i.Description,
+		&i.ShortDescription,
+		&i.Urgency,
+		&i.Impact,
+		&i.State,
+		&i.AssignmentGroup,
+		&i.AssignedTo,
+		&i.Category,
+		&i.SubCategory,
+		&i.SysID,
+		&i.UpdatedAt,
+	)
+	return i, err
+}
+
+const getIncidentReport = `-- name: GetIncidentReport :many
+SELECT incidents.id, incidents.external_id, incidents.created_at, incidents.incident_number, incidents.description, incidents.short_description, incidents.urgency, incidents.impact, incidents.state, incidents.assignment_group, incidents.assigned_to, incidents.category, incidents.sub_category, incidents.sys_id, incidents.updated_at, IFNULL(GROUP_CONCAT(worknotes.note, '<br />'), ' ') AS all_notes
+FROM incidents LEFT JOIN worknotes ON incidents.incident_number = worknotes.incident_number
+GROUP BY incidents.id
+`
+
+type GetIncidentReportRow struct {
+	ID               int64
+	ExternalID       string
+	CreatedAt        sql.NullTime
+	IncidentNumber   sql.NullString
+	Description      sql.NullString
+	ShortDescription sql.NullString
+	Urgency          sql.NullInt64
+	Impact           sql.NullInt64
+	State            sql.NullInt64
+	AssignmentGroup  sql.NullString
+	AssignedTo       sql.NullString
+	Category         sql.NullString
+	SubCategory      sql.NullString
+	SysID            sql.NullString
+	UpdatedAt        sql.NullTime
+	AllNotes         interface{}
+}
+
+func (q *Queries) GetIncidentReport(ctx context.Context) ([]GetIncidentReportRow, error) {
+	rows, err := q.db.QueryContext(ctx, getIncidentReport)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+	var items []GetIncidentReportRow
+	for rows.Next() {
+		var i GetIncidentReportRow
+		if err := rows.Scan(
+			&i.ID,
+			&i.ExternalID,
+			&i.CreatedAt,
+			&i.IncidentNumber,
+			&i.Description,
+			&i.ShortDescription,
+			&i.Urgency,
+			&i.Impact,
+			&i.State,
+			&i.AssignmentGroup,
+			&i.AssignedTo,
+			&i.Category,
+			&i.SubCategory,
+			&i.SysID,
+			&i.UpdatedAt,
+			&i.AllNotes,
+		); err != nil {
+			return nil, err
+		}
+		items = append(items, i)
+	}
+	if err := rows.Close(); err != nil {
+		return nil, err
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+	return items, nil
+}
+
+const getIncidentWorkNotes = `-- name: GetIncidentWorkNotes :many
+SELECT id, incident_number, note, created_at from worknotes
+WHERE incident_number = ?1
+`
+
+func (q *Queries) GetIncidentWorkNotes(ctx context.Context, incidentnumber string) ([]Worknote, error) {
+	rows, err := q.db.QueryContext(ctx, getIncidentWorkNotes, incidentnumber)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+	var items []Worknote
+	for rows.Next() {
+		var i Worknote
+		if err := rows.Scan(
+			&i.ID,
+			&i.IncidentNumber,
+			&i.Note,
+			&i.CreatedAt,
+		); err != nil {
+			return nil, err
+		}
+		items = append(items, i)
+	}
+	if err := rows.Close(); err != nil {
+		return nil, err
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+	return items, nil
+}
+
+const listIncidents = `-- name: ListIncidents :many
+SELECT id, external_id, created_at, incident_number, description, short_description, urgency, impact, state, assignment_group, assigned_to, category, sub_category, sys_id, updated_at FROM incidents
+`
+
+func (q *Queries) ListIncidents(ctx context.Context) ([]Incident, error) {
+	rows, err := q.db.QueryContext(ctx, listIncidents)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+	var items []Incident
+	for rows.Next() {
+		var i Incident
+		if err := rows.Scan(
+			&i.ID,
+			&i.ExternalID,
+			&i.CreatedAt,
+			&i.IncidentNumber,
+			&i.Description,
+			&i.ShortDescription,
+			&i.Urgency,
+			&i.Impact,
+			&i.State,
+			&i.AssignmentGroup,
+			&i.AssignedTo,
+			&i.Category,
+			&i.SubCategory,
+			&i.SysID,
+			&i.UpdatedAt,
+		); err != nil {
+			return nil, err
+		}
+		items = append(items, i)
+	}
+	if err := rows.Close(); err != nil {
+		return nil, err
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+	return items, nil
+}
+
 const listIncoming = `-- name: ListIncoming :many
-SELECT id, incident_number, description, short_description, urgency, impact, state, external_id, work_notes, assignment_group, assigned_to, category, subcategory, created_at FROM "Incoming"
+SELECT id, incident_number, description, short_description, urgency, impact, state, external_id, work_notes, assignment_group, assigned_to, category, sub_category, created_at FROM "Incoming"
 ORDER BY "id"
 `

@@ -111,7 +353,7 @@ func (q *Queries) ListIncoming(ctx context.Context) ([]Incoming, error) {
 			&i.AssignmentGroup,
 			&i.AssignedTo,
 			&i.Category,
-			&i.Subcategory,
+			&i.SubCategory,
 			&i.CreatedAt,
 		); err != nil {
 			return nil, err
@@ -126,3 +368,131 @@ func (q *Queries) ListIncoming(ctx context.Context) ([]Incoming, error) {
 	}
 	return items, nil
 }
+
+const listWorkNotes = `-- name: ListWorkNotes :many
+SELECT id, incident_number, note, created_at from worknotes
+`
+
+func (q *Queries) ListWorkNotes(ctx context.Context) ([]Worknote, error) {
+	rows, err := q.db.QueryContext(ctx, listWorkNotes)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+	var items []Worknote
+	for rows.Next() {
+		var i Worknote
+		if err := rows.Scan(
+			&i.ID,
+			&i.IncidentNumber,
+			&i.Note,
+			&i.CreatedAt,
+		); err != nil {
+			return nil, err
+		}
+		items = append(items, i)
+	}
+	if err := rows.Close(); err != nil {
+		return nil, err
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+	return items, nil
+}
+
+const updateIncident = `-- name: UpdateIncident :exec
+UPDATE incidents
+SET
+    external_id = ?,
+    description = ?,
+    short_description = ?,
+    urgency = ?,
+    impact = ?,
+    state = ?,
+    assignment_group = ?,
+    assigned_to = ?,
+    category = ?,
+    sub_category = ?,
+    updated_at = CURRENT_TIMESTAMP
+WHERE incident_number = ?
+`
+
+type UpdateIncidentParams struct {
+	ExternalID       string
+	Description      sql.NullString
+	ShortDescription sql.NullString
+	Urgency          sql.NullInt64
+	Impact           sql.NullInt64
+	State            sql.NullInt64
+	AssignmentGroup  sql.NullString
+	AssignedTo       sql.NullString
+	Category         sql.NullString
+	SubCategory      sql.NullString
+	IncidentNumber   sql.NullString
+}
+
+func (q *Queries) UpdateIncident(ctx context.Context, arg UpdateIncidentParams) error {
+	_, err := q.db.ExecContext(ctx, updateIncident,
+		arg.ExternalID,
+		arg.Description,
+		arg.ShortDescription,
+		arg.Urgency,
+		arg.Impact,
+		arg.State,
+		arg.AssignmentGroup,
+		arg.AssignedTo,
+		arg.Category,
+		arg.SubCategory,
+		arg.IncidentNumber,
+	)
+	return err
+}
+
+const updateIncidentNumber = `-- name: UpdateIncidentNumber :exec
+UPDATE incidents
+SET incident_number = ?1
+WHERE external_id = ?2
+`
+
+type UpdateIncidentNumberParams struct {
+	IncidentNumber sql.NullString
+	ExternalId     string
+}
+
+func (q *Queries) UpdateIncidentNumber(ctx context.Context, arg UpdateIncidentNumberParams) error {
+	_, err := q.db.ExecContext(ctx, updateIncidentNumber, arg.IncidentNumber, arg.ExternalId)
+	return err
+}
+
+const updateIncidentNumberSysId = `-- name: UpdateIncidentNumberSysId :exec
+UPDATE incidents
+SET incident_number = ?1
+WHERE sys_id = ?2
+`
+
+type UpdateIncidentNumberSysIdParams struct {
+	IncidentNumber sql.NullString
+	SysId          sql.NullString
+}
+
+func (q *Queries) UpdateIncidentNumberSysId(ctx context.Context, arg UpdateIncidentNumberSysIdParams) error {
+	_, err := q.db.ExecContext(ctx, updateIncidentNumberSysId, arg.IncidentNumber, arg.SysId)
+	return err
+}
+
+const updateIncidentState = `-- name: UpdateIncidentState :exec
+UPDATE incidents
+SET state = ?1, updated_at = CURRENT_TIMESTAMP
+WHERE incident_number = ?2
+`
+
+type UpdateIncidentStateParams struct {
+	State          sql.NullInt64
+	IncidentNumber sql.NullString
+}
+
+func (q *Queries) UpdateIncidentState(ctx context.Context, arg UpdateIncidentStateParams) error {
+	_, err := q.db.ExecContext(ctx, updateIncidentState, arg.State, arg.IncidentNumber)
+	return err
+}
--- a/dist/.!31629!.DS_Store
+++ b/dist/.!31629!.DS_Store
--- a/dist/assets/.!31631!.DS_Store
+++ b/dist/assets/.!31631!.DS_Store
--- a/go.mod
+++ b/go.mod
@@ -3,8 +3,9 @@ module mocksnow
 go 1.24.1

 require (
-	github.com/a-h/templ v0.3.833
+	github.com/a-h/templ v0.3.856
 	github.com/go-co-op/gocron/v2 v2.16.1
+	github.com/google/uuid v1.6.0
 	github.com/jmoiron/sqlx v1.4.0
 	github.com/joho/godotenv v1.5.1
 	github.com/pressly/goose/v3 v3.24.1
@@ -14,10 +15,8 @@ require (

 require (
 	github.com/dustin/go-humanize v1.0.1 // indirect
-	github.com/google/uuid v1.6.0 // indirect
 	github.com/jonboulle/clockwork v0.5.0 // indirect
 	github.com/kr/pretty v0.3.1 // indirect
-	github.com/kr/text v0.2.0 // indirect
 	github.com/mattn/go-isatty v0.0.20 // indirect
 	github.com/mfridman/interpolate v0.0.2 // indirect
 	github.com/ncruces/go-strftime v0.1.9 // indirect
--- a/go.sum
+++ b/go.sum
@@ -1,7 +1,7 @@
 filippo.io/edwards25519 v1.1.0 h1:FNf4tywRC1HmFuKW5xopWpigGjJKiJSV0Cqo0cJWDaA=
 filippo.io/edwards25519 v1.1.0/go.mod h1:BxyFTGdWcka3PhytdK4V28tE5sGfRvvvRV7EaN4VDT4=
-github.com/a-h/templ v0.3.833 h1:L/KOk/0VvVTBegtE0fp2RJQiBm7/52Zxv5fqlEHiQUU=
-github.com/a-h/templ v0.3.833/go.mod h1:cAu4AiZhtJfBjMY0HASlyzvkrtjnHWPeEsyGK2YYmfk=
+github.com/a-h/templ v0.3.856 h1:rMSlGIaQCqctylqM49VinpN7LlrptrFj0dMbYDj9GEQ=
+github.com/a-h/templ v0.3.856/go.mod h1:qhrhAkRFubE7khxLZHsBFHfX+gWwVNKbzKeF9GlPV4M=
 github.com/creack/pty v1.1.9/go.mod h1:oKZEueFk5CKHvIhNR5MUki03XCEU+Q6VDXinZuGJ33E=
 github.com/davecgh/go-spew v1.1.1 h1:vj9j/u1bqnvCEfJOwUhtlOARqs3+rkHYY13jYWTU97c=
 github.com/davecgh/go-spew v1.1.1/go.mod h1:J7Y8YcW2NihsgmVo/mv3lAwl/skON4iLHjSsI+c5H38=
--- a/internal/utils/certOperations.go
+++ b/internal/utils/certOperations.go
@@ -24,7 +24,8 @@ func GenerateCerts(tlsCert string, tlsKey string) {
 	// Get the hostname
 	hostname, err := os.Hostname()
 	if err != nil {
-		panic(err)
+		log.Printf("failed to lookup hostname: '%s'\n", err)
+		hostname = "localhost"
 	}

 	// Check that the directory exists
--- a/internal/utils/utils.go
+++ b/internal/utils/utils.go
@@ -2,6 +2,9 @@ package utils

 import (
 	"context"
+	"database/sql"
+	"encoding/base64"
+	"fmt"
 	"log"
 	"log/slog"
 	"net"
@@ -30,6 +33,7 @@ func GetFilePath(path string) string {
 		}
 		binaryPath := filepath.Dir(ex)
 		path = filepath.Join(binaryPath, path)
+		slog.Info("Found file", "path", path)
 	}
 	return path
 }
@@ -68,7 +72,7 @@ func SleepWithContext(ctx context.Context, d time.Duration) {
 	}
 }

-// Generic converter using reflection
+// Generic converter using reflection for all sqlc/sqlite types
 func ConvertStruct(src interface{}, dst interface{}) {
 	srcVal := reflect.ValueOf(src)
 	srcType := reflect.TypeOf(src)
@@ -76,30 +80,97 @@ func ConvertStruct(src interface{}, dst interface{}) {

 	for i := 0; i < srcVal.NumField(); i++ {
 		srcField := srcVal.Field(i)
+		srcFieldType := srcField.Type()
 		dstField := dstVal.FieldByName(srcType.Field(i).Name)

+		//slog.Info("Source field", "name", srcType.Field(i).Name)
+
 		if !dstField.IsValid() || !dstField.CanSet() {
 			continue
 		}

-		switch srcField.Type().Name() {
-		case "NullString":
+		switch srcFieldType {
+		case reflect.TypeOf(sql.NullString{}):
+			//slog.Info("Sourcefield is string")
 			if srcField.FieldByName("Valid").Bool() {
 				dstField.SetString(srcField.FieldByName("String").String())
 			} else {
 				dstField.SetString("")
 			}
-		case "NullTime":
+
+		case reflect.TypeOf(sql.NullInt64{}):
+			//slog.Info("Sourcefield is int64")
+			if srcField.FieldByName("Valid").Bool() {
+				val := srcField.FieldByName("Int64").Int()
+				if dstField.Kind() == reflect.String {
+					dstField.SetString(fmt.Sprintf("%d", val))
+				} else {
+					dstField.SetInt(val)
+				}
+			} else {
+				if dstField.Kind() == reflect.String {
+					dstField.SetString("")
+				} else {
+					dstField.SetInt(0)
+				}
+			}
+
+		case reflect.TypeOf(sql.NullFloat64{}):
+			if srcField.FieldByName("Valid").Bool() {
+				val := srcField.FieldByName("Float64").Float()
+				if dstField.Kind() == reflect.String {
+					dstField.SetString(fmt.Sprintf("%f", val))
+				} else {
+					dstField.SetFloat(val)
+				}
+			} else {
+				if dstField.Kind() == reflect.String {
+					dstField.SetString("")
+				} else {
+					dstField.SetFloat(0)
+				}
+			}
+
+		case reflect.TypeOf(sql.NullBool{}):
+			if srcField.FieldByName("Valid").Bool() {
+				val := srcField.FieldByName("Bool").Bool()
+				if dstField.Kind() == reflect.String {
+					dstField.SetString(fmt.Sprintf("%t", val))
+				} else {
+					dstField.SetBool(val)
+				}
+			} else {
+				if dstField.Kind() == reflect.String {
+					dstField.SetString("")
+				} else {
+					dstField.SetBool(false)
+				}
+			}
+
+		case reflect.TypeOf(sql.NullTime{}):
+			//slog.Info("Sourcefield is time")
 			if srcField.FieldByName("Valid").Bool() {
 				t := srcField.FieldByName("Time").Interface().(time.Time)
 				dstField.SetString(t.Format("2006-01-02 15:04:05"))
 			} else {
+				slog.Info("value is not valid")
 				dstField.SetString("")
 			}
+
 		default:
-			// Handle int64 -> int conversion
-			if srcField.Kind() == reflect.Int64 && dstField.Kind() == reflect.Int {
-				dstField.SetInt(srcField.Int())
+			// Handle []byte (often from BLOB fields)
+			if srcField.Kind() == reflect.Slice && srcField.Type().Elem().Kind() == reflect.Uint8 {
+				if !srcField.IsNil() {
+					encoded := base64.StdEncoding.EncodeToString(srcField.Bytes())
+					dstField.SetString(encoded)
+				} else {
+					dstField.SetString("")
+				}
+			}
+
+			// Fallback: copy if types are directly assignable
+			if srcField.Type().AssignableTo(dstField.Type()) {
+				dstField.Set(srcField)
 			}
 		}
 	}
--- a/main.go
+++ b/main.go
@@ -1,16 +1,17 @@
 package main

 import (
+	"context"
 	"fmt"
-	"os"
-	"runtime"
-	"time"
 	"mocksnow/db"
 	"mocksnow/internal/settings"
 	utils "mocksnow/internal/utils"
 	"mocksnow/log"
 	"mocksnow/server"
 	"mocksnow/server/router"
+	"os"
+	"runtime"
+	"time"

 	"github.com/go-co-op/gocron/v2"
 	"github.com/joho/godotenv"
@@ -38,6 +39,7 @@ func main() {
 		log.GetOutput(),
 	)

+	_, cancel := context.WithCancel(context.Background())
 	//ctx, cancel := context.WithCancel(context.Background())

 	// Configure database
@@ -217,7 +219,7 @@ func main() {
 	svr := server.New(
 		logger,
 		c,
-		//cancel,
+		cancel,
 		bindAddress,
 		server.WithRouter(r),
 		server.SetTls(bindDisableTls),
--- a/server/handler/fallback.go
+++ b/server/handler/fallback.go
@@ -0,0 +1,56 @@
+package handler
+
+import (
+	"bytes"
+	"encoding/json"
+	"fmt"
+	"io"
+	"net/http"
+)
+
+func (h *Handler) Fallback(w http.ResponseWriter, r *http.Request) {
+	h.Logger.Debug("Fallback Request received", "method", r.Method, "url", r.URL, "path", r.URL.Path, "query", r.URL.Query(), "proto", r.Proto)
+
+	// Print headers
+	for name, values := range r.Header {
+		for _, value := range values {
+			h.Logger.Debug("Header ", "name", name, "value", value)
+		}
+	}
+
+	// print query
+	for key, values := range r.URL.Query() {
+		for _, value := range values {
+			h.Logger.Debug("Query Paramater", "key", key, "value", value)
+		}
+	}
+
+	body, err := io.ReadAll(r.Body)
+	if err != nil {
+		http.Error(w, "Unable to read body", http.StatusBadRequest)
+		return
+	}
+	defer r.Body.Close()
+
+	// Pretty-print JSON to console
+	var prettyJSON bytes.Buffer
+	if err := json.Indent(&prettyJSON, body, "", "  "); err != nil {
+		w.Header().Set("Content-Type", "application/json")
+		// always send 200 just so that the requestor doesn't error out
+		w.WriteHeader(http.StatusOK)
+		json.NewEncoder(w).Encode(map[string]string{
+			"status":  "ERROR",
+			"message": fmt.Sprintf("Invalid JSON received. Visit /about for more info."),
+		})
+		return
+	}
+
+	h.Logger.Debug("Received JSON payload", "payload", prettyJSON.String())
+	//fmt.Println("Received JSON payload:")
+	//fmt.Println(prettyJSON.String())
+
+	// Set content type and write back the same JSON
+	w.Header().Set("Content-Type", "application/json")
+	w.WriteHeader(http.StatusOK)
+	w.Write(prettyJSON.Bytes())
+}
--- a/server/handler/favicon.go
+++ b/server/handler/favicon.go
@@ -0,0 +1,9 @@
+package handler
+
+import (
+	"net/http"
+)
+
+func (h *Handler) Favicon(w http.ResponseWriter, r *http.Request) {
+	w.WriteHeader(http.StatusNotFound)
+}
--- a/server/handler/getIncident.go
+++ b/server/handler/getIncident.go
@@ -0,0 +1,255 @@
+package handler
+
+import (
+	"context"
+	"database/sql"
+	"encoding/json"
+	"errors"
+	"fmt"
+	"mocksnow/server/models"
+	"net/http"
+	"strconv"
+	"strings"
+)
+
+// GetIncident responds to the link generated in the response to a New Snow
+func (h *Handler) GetIncident(w http.ResponseWriter, r *http.Request) {
+	h.Logger.Debug("GetIncident Request received", "method", r.Method, "url", r.URL, "path", r.URL.Path, "query", r.URL.Query())
+
+	ctx := r.Context()
+
+	path := r.URL.Path
+	// Expected format: /api/now/table/incident/{id}
+	parts := strings.Split(path, "/")
+	h.Logger.Debug("Request path", "parts", parts)
+
+	// Parse and write query parameters
+	query := r.URL.Query()
+	if len(query) == 0 {
+		h.Logger.Debug("No query parameters.")
+	} else {
+		//fmt.Fprintln(w, "Query parameters:")
+		for key, values := range query {
+			for _, value := range values {
+				h.Logger.Debug("Query Paramater", "key", key, "value", value)
+			}
+		}
+	}
+
+	if len(parts) == 6 && strings.HasPrefix(path, "/api/now/table/incident/") {
+
+		// Handle the specific 'number' query parameter
+		number := query.Get("number")
+		active := query.Get("active")
+		if number != "" {
+			h.Logger.Debug("GetIncident called for specific incident number", "number", number)
+
+			b, err := h.getSingleIncident(number, ctx)
+
+			if err != nil {
+				w.Header().Set("Content-Type", "application/json")
+				w.WriteHeader(http.StatusInternalServerError)
+				json.NewEncoder(w).Encode(map[string]string{
+					"status":  "ERROR",
+					"message": fmt.Sprintf("%s", err),
+				})
+				return
+			}
+			w.Header().Set("Content-Type", "application/json")
+			w.WriteHeader(http.StatusOK)
+			fmt.Fprintf(w, string(b))
+			return
+
+			// Query record from database and return that
+		} else if active == "true" {
+			// Return list of all incidents
+			h.Logger.Debug("GetIncident called for list all incidents")
+
+			responseList := make([]models.SingleIncidentResponse, 0)
+
+			incList, err := h.Database.Queries().ListIncidents(ctx)
+			if err != nil {
+				if errors.Is(err, sql.ErrNoRows) {
+					h.Logger.Debug("No incidents found")
+					w.Header().Set("Content-Type", "application/json")
+					w.WriteHeader(http.StatusOK)
+					fmt.Fprintf(w, "{\"result\": [{}]}")
+					return
+				} else {
+					h.Logger.Error("", "error", err)
+					w.Header().Set("Content-Type", "application/json")
+					w.WriteHeader(http.StatusInternalServerError)
+					json.NewEncoder(w).Encode(map[string]string{
+						"status":  "ERROR",
+						"message": fmt.Sprintf("Unable to query database for all incidents: '%s'", err),
+					})
+					return
+				}
+			}
+
+			wknList, err := h.Database.Queries().ListWorkNotes(ctx)
+			if err != nil {
+				if errors.Is(err, sql.ErrNoRows) {
+					h.Logger.Debug("No incident worknotes found")
+				} else {
+					h.Logger.Error("", "error", err)
+					w.Header().Set("Content-Type", "application/json")
+					w.WriteHeader(http.StatusInternalServerError)
+					json.NewEncoder(w).Encode(map[string]string{
+						"status":  "ERROR",
+						"message": fmt.Sprintf("Unable to query database for incident worknotes: '%s'", err),
+					})
+					return
+				}
+			}
+
+			// convert incList into json output
+			for _, inc := range incList {
+				var wkn []string
+				// get worknotes for this incident
+				for _, note := range wknList {
+					if note.IncidentNumber == inc.IncidentNumber.String {
+						if note.Note.Valid {
+							wkn = append(wkn, note.Note.String)
+						}
+					}
+				}
+
+				// transform inc to SingleIncidentResponse
+				r := models.SingleIncidentResponse{
+					Number:               inc.IncidentNumber.String,
+					SysID:                inc.SysID.String,
+					IncidentState:        strconv.FormatInt(inc.State.Int64, 10),
+					State:                strconv.FormatInt(inc.State.Int64, 10),
+					Impact:               strconv.FormatInt(inc.Impact.Int64, 10),
+					Urgency:              strconv.FormatInt(inc.Urgency.Int64, 10),
+					ShortDescription:     inc.ShortDescription.String,
+					AssignedTo:           inc.AssignedTo.String,
+					Category:             inc.Category.String,
+					Subcategory:          inc.SubCategory.String,
+					SysUpdatedOn:         inc.UpdatedAt.Time.String(),
+					CommentsAndWorkNotes: strings.Join(wkn, "\n\n"),
+					// TODO
+				}
+				// add to responseList
+				h.Logger.Debug("Adding incident to active inc response list", "incident", r)
+				responseList = append(responseList, r)
+			}
+
+			// marshal struct into json and return
+
+			wrappedList := models.MultipleIncidentResponse{
+				Result: responseList,
+			}
+			prettyPrint(wrappedList)
+
+			b, err := json.Marshal(wrappedList)
+			if err != nil {
+				h.Logger.Error("Unable to convert database records into json", "error", err)
+				w.Header().Set("Content-Type", "application/json")
+				w.WriteHeader(http.StatusInternalServerError)
+				json.NewEncoder(w).Encode(map[string]string{
+					"status":  "ERROR",
+					"message": fmt.Sprintf("Unable to convert database records into json: '%s'", err),
+				})
+				return
+			}
+			w.Header().Set("Content-Type", "application/json")
+			w.WriteHeader(http.StatusOK)
+			fmt.Fprintf(w, string(b))
+			return
+
+		} else {
+			// Requested a single incident
+			id := parts[5] // Extract {id}
+			h.Logger.Debug("GetIncident called for specific incident", "id", id)
+
+			b, err := h.getSingleIncident(id, ctx)
+
+			if err != nil {
+				w.Header().Set("Content-Type", "application/json")
+				w.WriteHeader(http.StatusInternalServerError)
+				json.NewEncoder(w).Encode(map[string]string{
+					"status":  "ERROR",
+					"message": fmt.Sprintf("%s", err),
+				})
+				return
+			}
+			w.Header().Set("Content-Type", "application/json")
+			w.WriteHeader(http.StatusOK)
+			fmt.Fprintf(w, string(b))
+			return
+		}
+
+	} else if strings.HasPrefix(path, "/api/now/table/incident") {
+		h.Logger.Debug("GetIncident called for list of incidents")
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusOK)
+		fmt.Fprintf(w, "{\"result\": [{}]}")
+
+	}
+
+	// TODO - provide an incident list if necessary
+
+}
+
+func (h *Handler) getSingleIncident(number string, ctx context.Context) ([]byte, error) {
+	var b []byte
+	var wkn []string
+	inc, err := h.Database.Queries().GetIncident(ctx, nullStr(number))
+	if err != nil {
+		if errors.Is(err, sql.ErrNoRows) {
+			h.Logger.Debug("No incident record found", "number", number)
+		} else {
+			h.Logger.Error("Unable to query database for incident number", "number", number, "error", err)
+			return b, err
+		}
+	}
+
+	wknotes, err := h.Database.Queries().GetIncidentWorkNotes(ctx, number)
+	if err != nil {
+		if errors.Is(err, sql.ErrNoRows) {
+			h.Logger.Debug("No incident worknotes found", "number", number)
+		} else {
+			h.Logger.Error("Unable to query database for incident worknotes", "number", number, "error", err)
+			return b, err
+		}
+	}
+
+	for _, note := range wknotes {
+		if note.Note.Valid {
+			wkn = append(wkn, note.Note.String)
+		}
+
+	}
+
+	// convert from database resposne to expected json format
+	r := models.SingleIncidentResponse{
+		Number:               inc.IncidentNumber.String,
+		SysID:                inc.SysID.String,
+		IncidentState:        strconv.FormatInt(inc.State.Int64, 10),
+		State:                strconv.FormatInt(inc.State.Int64, 10),
+		Impact:               strconv.FormatInt(inc.Impact.Int64, 10),
+		Urgency:              strconv.FormatInt(inc.Urgency.Int64, 10),
+		ShortDescription:     inc.ShortDescription.String,
+		AssignedTo:           inc.AssignedTo.String,
+		Category:             inc.Category.String,
+		Subcategory:          inc.SubCategory.String,
+		SysUpdatedOn:         inc.UpdatedAt.Time.String(),
+		CommentsAndWorkNotes: strings.Join(wkn, "\n\n"),
+		// TODO
+	}
+
+	wrappedList := models.MultipleIncidentResponse{
+		Result: []models.SingleIncidentResponse{r},
+	}
+	prettyPrint(wrappedList)
+
+	b, err = json.Marshal(wrappedList)
+	if err != nil {
+		h.Logger.Error("Unable to convert database record into json", "error", err)
+		return b, err
+	}
+
+	return b, nil
+}
--- a/server/handler/incidentReport.go
+++ b/server/handler/incidentReport.go
@@ -0,0 +1,53 @@
+package handler
+
+import (
+	"context"
+	"encoding/json"
+	"fmt"
+	"mocksnow/components/views"
+	"mocksnow/db/queries"
+	"mocksnow/internal/utils"
+	"net/http"
+)
+
+func (h *Handler) RenderIncidentTable(w http.ResponseWriter, r *http.Request) {
+	ctx := context.Background()
+
+	h.Logger.Debug("Querying incidents table")
+	results, err := h.Database.Queries().GetIncidentReport(ctx)
+	if err != nil {
+		h.Logger.Error("Unable to query incoming table", "error", err)
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusInternalServerError)
+		json.NewEncoder(w).Encode(map[string]string{
+			"status":  "ERROR",
+			"message": fmt.Sprintf("Unable to query incoming table: '%s'", err),
+		})
+		return
+	}
+
+	if len(results) == 0 {
+		h.Logger.Error("Empty updates result")
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusInternalServerError)
+		json.NewEncoder(w).Encode(map[string]string{
+			"status":  "ERROR",
+			"message": fmt.Sprintf("Empty updates result"),
+		})
+		return
+	}
+
+	views.IncidentsTable(ConvertIncidentList(results)).Render(r.Context(), w)
+}
+
+// Converts a slice of Incoming to []IncomingRow
+func ConvertIncidentList(list []queries.GetIncidentReportRow) []views.IncidentRow {
+	rows := make([]views.IncidentRow, 0, len(list))
+	for _, in := range list {
+		prettyPrint(in)
+		var row views.IncidentRow
+		utils.ConvertStruct(in, &row)
+		rows = append(rows, row)
+	}
+	return rows
+}
--- a/server/handler/incomingReport.go
+++ b/server/handler/incomingReport.go
@@ -4,16 +4,16 @@ import (
 	"context"
 	"encoding/json"
 	"fmt"
-	"net/http"
 	"mocksnow/components/views"
 	"mocksnow/db/queries"
 	"mocksnow/internal/utils"
+	"net/http"
 )

 func (h *Handler) RenderIncomingTable(w http.ResponseWriter, r *http.Request) {
 	ctx := context.Background()

-	h.Logger.Debug("Querying updates table")
+	h.Logger.Debug("Querying incoming table")
 	results, err := h.Database.Queries().ListIncoming(ctx)
 	if err != nil {
 		h.Logger.Error("Unable to query incoming table", "error", err)
--- a/server/handler/newSnow.go
+++ b/server/handler/newSnow.go
@@ -9,12 +9,33 @@ import (
 	"mocksnow/db/queries"
 	"mocksnow/server/models"
 	"net/http"
+	"os"
+	"strconv"
+	"strings"
+	"time"

 	"github.com/google/uuid"
 )

 // NewSnow receives data from the DMSP Snow New() function
 func (h *Handler) NewSnow(w http.ResponseWriter, r *http.Request) {
+	h.Logger.Debug("NewSnow Request received", "method", r.Method, "url", r.URL, "path", r.URL.Path, "query", r.URL.Query(), "proto", r.Proto)
+
+	// Print headers
+	for name, values := range r.Header {
+		for _, value := range values {
+			h.Logger.Debug("Header ", "name", name, "value", value)
+		}
+	}
+
+	// print query
+	for key, values := range r.URL.Query() {
+		for _, value := range values {
+			h.Logger.Debug("Query Paramater", "key", key, "value", value)
+		}
+	}
+
+	var hostname string

 	reqBody, err := io.ReadAll(r.Body)
 	if err != nil {
@@ -27,87 +48,244 @@ func (h *Handler) NewSnow(w http.ResponseWriter, r *http.Request) {
 	}

 	// Decode the JSON body
-	var incident models.Incident
-	if err := json.Unmarshal(reqBody, &incident); err != nil {
+	var incoming models.Incoming
+	if err := json.Unmarshal(reqBody, &incoming); err != nil {
 		h.Logger.Error("unable to decode json", "error", err)
 		http.Error(w, "Invalid JSON body", http.StatusBadRequest)
 		return
 	} else {
 		h.Logger.Debug("successfully decoded JSON")
-		prettyPrint(incident)
+		prettyPrint(incoming)
 	}

 	ctx := r.Context()
+	createdTime := time.Now()

-	// 1. Insert into incoming table
+	// Always insert data into incoming table
 	params := queries.CreateIncomingParams{
-		IncidentNumber:   nullStr(incident.IncidentNumber),
-		Description:      nullStr(incident.Description),
-		ShortDescription: nullStr(incident.ShortDescription),
-		Urgency:          nullStr(incident.Urgency),
-		Impact:           nullStr(incident.Impact),
-		State:            nullStr(incident.State),
-		ExternalID:       nullStr(incident.ExternalID),
-		WorkNotes:        nullStr(incident.WorkNotes),
-		AssignmentGroup:  nullStr(incident.AssignmentGroup),
-		AssignedTo:       nullStr(incident.AssignedTo),
-		Category:         nullStr(incident.Category),
-		Subcategory:      nullStr(incident.SubCategory),
+		IncidentNumber:   nullStr(incoming.IncidentNumber),
+		Description:      nullStr(incoming.Description),
+		ShortDescription: nullStr(incoming.ShortDescription),
+		Urgency:          nullStr(incoming.Urgency),
+		Impact:           nullStr(incoming.Impact),
+		State:            nullStr(incoming.State),
+		ExternalID:       nullStr(incoming.ExternalID),
+		WorkNotes:        nullStr(incoming.WorkNotes),
+		AssignmentGroup:  nullStr(incoming.AssignmentGroup),
+		AssignedTo:       nullStr(incoming.AssignedTo),
+		Category:         nullStr(incoming.Category),
+		SubCategory:      nullStr(incoming.SubCategory),
+		CreatedAt:        sql.NullTime{Time: createdTime, Valid: true},
 	}

 	h.Logger.Debug("database params", "params", params)
-
-	// Insert the new inventory record into the database
 	result, err := h.Database.Queries().CreateIncoming(ctx, params)
 	if err != nil {
-		h.Logger.Error("unable to perform database insert", "error", err)
+		h.Logger.Error("unable to log incoming data", "error", err)
 		w.WriteHeader(http.StatusInternalServerError)
 		fmt.Fprintf(w, "Error : %v\n", err)
 		return
 	} else {
-		h.Logger.Debug("created database record", "insert_result", result)
+		h.Logger.Debug("created incoming database record", "insert_result", result)
 	}

-	// Create record in incidents table
-	incidentRecord, err := h.Database.Queries().CreateIncident(ctx, incident.ExternalID)
-	if err != nil {
-		h.Logger.Error("failed to create incident", "error", err)
-		w.WriteHeader(http.StatusInternalServerError)
-		fmt.Fprintf(w, "Error : %v\n", err)
-		return
-	} else {
-		h.Logger.Debug("created database record", "incident_record", incidentRecord)
-	}
+	// TODO:
+	// check to see if this record is already in incidents table
+	// if it is then:
+	//		- add a worknotes entry in worknotes table
+	//		- update status in incidents table
+	// otherwise, create a new incident

-	// Simulate response
-	ticket := fmt.Sprintf("TKT%06d", incidentRecord)
-	sysID := uuid.New().String()
-	recordLink := "https://server.fqdn.com/api/now/table/incident/" + sysID
+	// External ID only provided when incident not yet created - this might not be correct?
+	if len(incoming.ExternalID) > 0 && len(incoming.IncidentNumber) == 0 {
+		// Create record in incidents table
+		urgency, _ := strconv.ParseInt(incoming.Urgency, 10, 64)
+		impact, _ := strconv.ParseInt(incoming.Impact, 10, 64)
+		state, _ := strconv.ParseInt(incoming.State, 10, 64)
+		sysID := uuid.New().String()

-	response := models.IncidentResponse{
-		ImportSet:    randomImportSet(),
-		StagingTable: "x_dusa2_itom_inc_imp",
-		Result: []models.IncidentResultItem{
-			{
-				TransformMap: "Incident Import",
-				Table:        "incident",
-				DisplayName:  "number",
-				DisplayValue: ticket,
-				RecordLink:   recordLink,
-				Status:       "inserted",
-				SysID:        sysID,
+		params2 := queries.CreateIncidentParams{
+			//IncidentNumber:   nullStr(incoming.IncidentNumber),
+			Description:      nullStr(incoming.Description),
+			ShortDescription: nullStr(incoming.ShortDescription),
+			Urgency:          nullInt64(urgency),
+			Impact:           nullInt64(impact),
+			State:            nullInt64(state),
+			ExternalID:       incoming.ExternalID,
+			//WorkNotes:        nullStr(incoming.WorkNotes),
+			AssignmentGroup: nullStr(incoming.AssignmentGroup),
+			AssignedTo:      nullStr(incoming.AssignedTo),
+			Category:        nullStr(incoming.Category),
+			SubCategory:     nullStr(incoming.SubCategory),
+			SysID:           nullStr(sysID),
+			CreatedAt:       sql.NullTime{Time: createdTime, Valid: true},
+		}
+		incidentRecord, err := h.Database.Queries().CreateIncident(ctx, params2)
+		if err != nil {
+			h.Logger.Error("failed to create incident", "error", err)
+			w.WriteHeader(http.StatusInternalServerError)
+			fmt.Fprintf(w, "Error : %v\n", err)
+			return
+		} else {
+			h.Logger.Debug("created incident database record", "incident_record", incidentRecord)
+		}
+
+		// Use the returned incidentRecordId to generate the ticket number, and update the database correspondingly
+		ticket := fmt.Sprintf("TKT%06d", incidentRecord.ID)
+
+		incNumParams := queries.UpdateIncidentNumberSysIdParams{
+			SysId:          nullStr(sysID),
+			IncidentNumber: nullStr(ticket),
+		}
+		err = h.Database.Queries().UpdateIncidentNumberSysId(ctx, incNumParams)
+		if err != nil {
+			h.Logger.Error("failed to update incident with incident number", "number", ticket, "error", err)
+			w.WriteHeader(http.StatusInternalServerError)
+			fmt.Fprintf(w, "Error : %v\n", err)
+			return
+		} else {
+			h.Logger.Debug("updated incident database record")
+		}
+
+		// Create the worknotes entry
+		wnParms := queries.CreateWorkNoteParams{
+			IncidentNumber: ticket,
+			Note:           nullStr(incoming.WorkNotes),
+		}
+		_, err = h.Database.Queries().CreateWorkNote(ctx, wnParms)
+		if err != nil {
+			h.Logger.Error("failed to create worknotes for incident with incident number", "number", ticket, "error", err)
+			w.WriteHeader(http.StatusInternalServerError)
+			fmt.Fprintf(w, "Error : %v\n", err)
+			return
+		} else {
+			h.Logger.Debug("created worknotes database record")
+		}
+
+		// Send the response
+
+		// Produce dummy record link
+		hostname, err = os.Hostname()
+		if err != nil {
+			h.Logger.Error("failed to lookup hostname", "error", err)
+			hostname = "localhost"
+		}
+
+		recordLink := fmt.Sprintf("https://%s/api/now/table/incident/%s", hostname, sysID)
+
+		response := models.IncidentResponse{
+			ImportSet:    randomImportSet(),
+			StagingTable: "x_dusa2_itom_inc_imp",
+			Result: []models.IncidentResultItem{
+				{
+					TransformMap: "Incident Import",
+					Table:        "incident",
+					DisplayName:  "number",
+					DisplayValue: ticket,
+					RecordLink:   recordLink,
+					Status:       "inserted",
+					SysID:        sysID,
+				},
 			},
-		},
+		}
+
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusOK)
+		json.NewEncoder(w).Encode(response)
+		return
+
+	} else if len(incoming.IncidentNumber) > 0 {
+		// Incident already exists because we know the incident number, so update status or worknotes
+		h.Logger.Debug("updating incident database record", "number", incoming.IncidentNumber)
+
+		inc, err := h.Database.Queries().GetIncident(ctx, nullStr(incoming.IncidentNumber))
+		if err != nil {
+			h.Logger.Error("failed to find existing incident to update", "number", incoming.IncidentNumber, "error", err)
+			w.WriteHeader(http.StatusInternalServerError)
+			fmt.Fprintf(w, "Error : %v\n", err)
+			return
+		} else {
+			prettyPrint(inc)
+		}
+
+		updateParams := h.populateChangedFields(inc, incoming)
+
+		err = h.Database.Queries().UpdateIncident(ctx, updateParams)
+		if err != nil {
+			h.Logger.Error("failed to update incident", "number", incoming.IncidentNumber, "error", err)
+			w.WriteHeader(http.StatusInternalServerError)
+			fmt.Fprintf(w, "Error : %v\n", err)
+			return
+		} else {
+			h.Logger.Debug("updated incident database record", "number", incoming.IncidentNumber)
+		}
+
+		// add any worknotes specified
+		if len(incoming.WorkNotes) > 0 {
+			//h.Logger.Debug("TODO add worknotes")
+
+			// Create the worknotes entry
+			wnParms := queries.CreateWorkNoteParams{
+				IncidentNumber: incoming.IncidentNumber,
+				Note:           nullStr(incoming.WorkNotes),
+			}
+			_, err = h.Database.Queries().CreateWorkNote(ctx, wnParms)
+			if err != nil {
+				h.Logger.Error("failed to create worknotes for incident with incident number", "number", incoming.IncidentNumber, "error", err)
+				w.WriteHeader(http.StatusInternalServerError)
+				fmt.Fprintf(w, "Error : %v\n", err)
+				return
+			} else {
+				h.Logger.Debug("created worknotes database record", "number", incoming.IncidentNumber)
+			}
+		}
+
+		// Respond saying we have updated the record
+
+		response := models.IncidentResponse{
+			StagingTable: "x_dusa2_itom_inc_imp",
+			Result: []models.IncidentResultItem{
+				{
+					DisplayValue: incoming.IncidentNumber,
+					Status:       "updated",
+					SysID:        inc.SysID.String,
+				},
+			},
+		}
+
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusOK)
+		json.NewEncoder(w).Encode(response)
+		return
+
+	} else {
+		// Unexpected condition
+		// TODO - return error
+		h.Logger.Error("Logic error, did not expect to reach here")
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusInternalServerError)
+		json.NewEncoder(w).Encode(map[string]string{
+			"status":  "ERROR",
+			"message": fmt.Sprintf("Logic error, unexpected condition"),
+		})
+		return
 	}

-	w.Header().Set("Content-Type", "application/json")
-	json.NewEncoder(w).Encode(response)
+	/*
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusOK)
+		fmt.Fprintf(w, "{\"result\": [{}]}")
+	*/
 }

 func nullStr(s string) sql.NullString {
 	return sql.NullString{String: s, Valid: s != ""}
 }

+func nullInt64(i int64) sql.NullInt64 {
+	return sql.NullInt64{Int64: i, Valid: i > 0}
+}
+
 // Helper to generate random import_set ID
 func randomImportSet() string {
 	const letters = "ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789"
@@ -117,3 +295,84 @@ func randomImportSet() string {
 	}
 	return string(b)
 }
+
+func (h *Handler) populateChangedFields(incRecord queries.Incident, newData models.Incoming) queries.UpdateIncidentParams {
+	params := queries.UpdateIncidentParams{
+		IncidentNumber: incRecord.IncidentNumber, // Always required
+		ExternalID:     incRecord.ExternalID,
+	}
+
+	if strings.TrimSpace(newData.Description) != strings.TrimSpace(incRecord.Description.String) && len(strings.TrimSpace(newData.Description)) > 0 {
+		h.Logger.Debug("Updating Description", "new", newData.Description)
+		params.Description = nullStr(newData.Description)
+	} else {
+		params.Description = incRecord.Description
+	}
+	if strings.TrimSpace(newData.ShortDescription) != strings.TrimSpace(incRecord.ShortDescription.String) && len(strings.TrimSpace(newData.ShortDescription)) > 0 {
+		h.Logger.Debug("Updating ShortDescription", "new", newData.ShortDescription)
+		params.ShortDescription = nullStr(newData.ShortDescription)
+	} else {
+		params.ShortDescription = incRecord.ShortDescription
+	}
+
+	if strings.TrimSpace(newData.Urgency) != strconv.FormatInt(incRecord.Urgency.Int64, 10) {
+		if n, err := strconv.ParseInt(newData.Urgency, 10, 64); err == nil {
+			h.Logger.Debug("Updating Urgency", "new", newData.Urgency)
+			params.Urgency = nullInt64(n)
+		} else {
+			params.Urgency = incRecord.Urgency
+		}
+	} else {
+		params.Urgency = incRecord.Urgency
+	}
+	if strings.TrimSpace(newData.State) != strconv.FormatInt(incRecord.State.Int64, 10) {
+		if n, err := strconv.ParseInt(newData.State, 10, 64); err == nil {
+			h.Logger.Debug("Updating State", "new", newData.State)
+			params.State = nullInt64(n)
+		} else {
+			params.State = incRecord.State
+		}
+	} else {
+		params.State = incRecord.State
+	}
+	if strings.TrimSpace(newData.Impact) != strconv.FormatInt(incRecord.Impact.Int64, 10) {
+		if n, err := strconv.ParseInt(newData.Impact, 10, 64); err == nil {
+			h.Logger.Debug("Updating Impact", "new", newData.Impact)
+			params.Impact = nullInt64(n)
+		} else {
+			params.Impact = incRecord.Impact
+		}
+	} else {
+		params.Impact = incRecord.Impact
+	}
+
+	if strings.TrimSpace(newData.AssignmentGroup) != strings.TrimSpace(incRecord.AssignmentGroup.String) && len(strings.TrimSpace(newData.AssignmentGroup)) > 0 {
+		h.Logger.Debug("Updating AssignmentGroup", "new", newData.AssignmentGroup)
+		params.AssignmentGroup = nullStr(newData.AssignmentGroup)
+	} else {
+		params.AssignmentGroup = incRecord.AssignmentGroup
+	}
+	if strings.TrimSpace(newData.AssignedTo) != strings.TrimSpace(incRecord.AssignedTo.String) && len(strings.TrimSpace(newData.AssignedTo)) > 0 {
+		h.Logger.Debug("Updating AssignedTo", "new", newData.AssignedTo)
+		params.AssignedTo = nullStr(newData.AssignedTo)
+	} else {
+		params.AssignedTo = incRecord.AssignedTo
+	}
+	if strings.TrimSpace(newData.Category) != strings.TrimSpace(incRecord.Category.String) && len(strings.TrimSpace(newData.Category)) > 0 {
+		h.Logger.Debug("Updating Category", "new", newData.Category)
+		params.Category = nullStr(newData.Category)
+	} else {
+		params.Category = incRecord.Category
+	}
+	if strings.TrimSpace(newData.SubCategory) != strings.TrimSpace(incRecord.SubCategory.String) && len(strings.TrimSpace(newData.SubCategory)) > 0 {
+		h.Logger.Debug("Updating SubCategory", "new", newData.SubCategory)
+		params.Category = nullStr(newData.SubCategory)
+	} else {
+		params.SubCategory = incRecord.SubCategory
+	}
+	// TODO
+
+	h.Logger.Debug("populateChangedFields returning", "params", params)
+
+	return params
+}
--- a/server/models/models.go
+++ b/server/models/models.go
@@ -16,7 +16,33 @@ type IncidentResultItem struct {
 	SysID        string `json:"sys_id"`
 }

-type Incident struct {
+// TODO - populate more fields here
+type SingleIncidentResponse struct {
+	Number               string      `json:"number"` // corresponds with incident_number
+	SysID                string      `json:"sys_id,omitempty"`
+	IncidentState        string      `json:"incident_state"`  // integer value, 1-6 (6 is resolved)
+	State                string      `json:"state,omitempty"` // unsure how this differs from IncidentState
+	ShortDescription     string      `json:"short_description"`
+	AssignedTo           interface{} `json:"assigned_to,omitempty"`
+	Description          string      `json:"description"`
+	Urgency              string      `json:"urgency"`
+	Impact               string      `json:"impact"`
+	Category             string      `json:"category"`
+	Subcategory          string      `json:"subcategory"`
+	CommentsAndWorkNotes string      `json:"comments_and_work_notes"`
+	SysUpdatedOn         string      `json:"sys_updated_on"`
+	// TODO - unvalidated from here on
+
+	// Associated DeviceID (UUID from CPDB)
+	ExternalID string `json:"external_id,omitempty"` // CPDB UUID for the configuration item
+
+}
+
+type MultipleIncidentResponse struct {
+	Result []SingleIncidentResponse `json:"result"`
+}
+
+type Incoming struct {
 	IncidentNumber   string `json:"incident_number,omitempty"` // The incident number in ServiceNow.  If blank, creates a new incident, if populated with a valid value it updates that record.
 	Description      string `json:"description,omitempty"`
 	ShortDescription string `json:"short_description,omitempty"`
--- a/server/router/router.go
+++ b/server/router/router.go
@@ -2,13 +2,13 @@ package router

 import (
 	"log/slog"
-	"net/http"
-	"net/http/pprof"
 	"mocksnow/db"
 	"mocksnow/dist"
 	"mocksnow/internal/settings"
 	"mocksnow/server/handler"
 	"mocksnow/server/middleware"
+	"net/http"
+	"net/http/pprof"
 )

 func New(logger *slog.Logger, database db.Database, buildTime string, sha1ver string, goVersion string, settings *settings.Settings) http.Handler {
@@ -26,9 +26,17 @@ func New(logger *slog.Logger, database db.Database, buildTime string, sha1ver st
 	mux := http.NewServeMux()

 	mux.Handle("/assets/", middleware.CacheMiddleware(http.FileServer(http.FS(dist.AssetsDir))))
-	mux.HandleFunc("/", h.Home)
+	mux.HandleFunc("/about", h.Home)

 	mux.HandleFunc("/api/now/import/x_dusa2_itom_inc_imp", h.NewSnow)
+	mux.HandleFunc("/api/now/table/incident/", h.GetIncident)
+	mux.HandleFunc("/api/print", h.RenderIncomingTable)
+	mux.HandleFunc("/api/print/incidents", h.RenderIncidentTable)
+
+	mux.HandleFunc("/favicon.ico", h.Favicon)
+
+	// TODO - fallback route that will just echo incoming payload
+	mux.HandleFunc("/", h.Fallback)

 	// mux.HandleFunc("/api/event/vm/create", h.VmCreateEvent)
 	// mux.HandleFunc("/api/event/vm/modify", h.VmModifyEvent)
--- a/server/server.go
+++ b/server/server.go
@@ -25,7 +25,7 @@ type Server struct {
 }

 // New creates a new server with the given logger, address and options.
-func New(logger *slog.Logger, cron gocron.Scheduler, addr string, opts ...Option) *Server {
+func New(logger *slog.Logger, cron gocron.Scheduler, cancel context.CancelFunc, addr string, opts ...Option) *Server {

 	// Set some options for TLS
 	tlsConfig := &tls.Config{
@@ -55,7 +55,7 @@ func New(logger *slog.Logger, cron gocron.Scheduler, addr string, opts ...Option
 		srv:    srv,
 		logger: logger,
 		cron:   cron,
-		//cancel: cancel,
+		cancel: cancel,
 	}

 	// Apply any options
--- a/styles/.!31660!.DS_Store
+++ b/styles/.!31660!.DS_Store
Author	SHA1	Message	Date
Nathan Coad	6581164fc4	add SysUpdatedOn All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-26 13:19:34 +11:00
Nathan Coad	bb999afbb7	respond correctly to incident update All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-26 12:45:10 +11:00
Nathan Coad	34552985b7	skip null worknotes All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-26 12:17:21 +11:00
Nathan Coad	0e9591e6fc	add CommentsAndWorkNotes All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-26 12:15:30 +11:00
Nathan Coad	63c534869e	fix sql and getIncident All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-26 10:11:05 +11:00
Nathan Coad	c1fdc1f9a6	bugfix GetIncidentReport All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-25 18:53:59 +11:00
Nathan Coad	e161219aaa	bugfix getIncident All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-25 13:42:43 +11:00
Nathan Coad	4e670f8785	getIncident list response All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-25 13:24:23 +11:00
Nathan Coad	e722ebe3f4	add worknote created time All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-25 06:55:01 +11:00
Nathan Coad	6389f53ae3	bugfix subcategory All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 23:08:05 +11:00
Nathan Coad	a3de1b2b03	many fixes All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 23:05:44 +11:00
Nathan Coad	d750033efd	log more info in fallback function All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 21:26:11 +11:00
Nathan Coad	8112cd08c4	return proper json All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 17:46:25 +11:00
Nathan Coad	252bf0a1c8	fix incident view All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 17:03:16 +11:00
Nathan Coad	49e60f7843	enhance implementation All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 15:50:03 +11:00
Nathan Coad	ebf1d2aef3	log query parameters also All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 11:25:24 +11:00
Nathan Coad	985b520508	fix json All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 11:08:06 +11:00
Nathan Coad	6b88436b37	improve response All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 10:52:00 +11:00
Nathan Coad	fe889a7a2c	more logging All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 10:38:24 +11:00
Nathan Coad	6c432f7cb1	bugfix All checks were successful continuous-integration/drone/push Build is passing Details	2025-03-24 10:15:04 +11:00
Nathan Coad	789805b587	Mod tidy All checks were successful continuous-integration/drone Build is passing Details	2025-03-22 21:28:27 +11:00
Nathan Coad	6b2b60b9ef	more code	2025-03-22 21:28:09 +11:00