54 lines
2.2 KiB
Go
54 lines
2.2 KiB
Go
package models
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type IncidentResponse struct {
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ImportSet string `json:"import_set"`
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StagingTable string `json:"staging_table"`
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Result []IncidentResultItem `json:"result"`
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}
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type IncidentResultItem struct {
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TransformMap string `json:"transform_map"`
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Table string `json:"table"`
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DisplayName string `json:"display_name"`
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DisplayValue string `json:"display_value"`
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RecordLink string `json:"record_link"`
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Status string `json:"status"`
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SysID string `json:"sys_id"`
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}
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type Incident struct {
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IncidentNumber string `json:"incident_number,omitempty"` // The incident number in ServiceNow. If blank, creates a new incident, if populated with a valid value it updates that record.
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Description string `json:"description,omitempty"`
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ShortDescription string `json:"short_description,omitempty"`
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// 1 = Critical , 2 = High, 3 = Medium, 4 = Low
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Urgency string `json:"urgency,omitempty"` // integer value, 1-4
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// 1 = Critical , 2 = High, 3 = Medium, 4 = Low
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Impact string `json:"impact,omitempty"` // integer value, 1-4
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// State: 1 = New ; 2 = In Progress ; 3 = On Hold ; 6 = Resolved ; 7 = Closed ; 8 = Cancelled
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State string `json:"state,omitempty"` // integer value, 1-6 (6 is resolved)
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// Associated DeviceID (UUID from CPDB)
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ExternalID string `json:"external_id,omitempty"` // CPDB UUID for the configuration item
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WorkNotes string `json:"work_notes,omitempty"` // Additional notes
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AssignmentGroup string `json:"assignment_group,omitempty"`
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AssignedTo string `json:"assigned_to,omitempty"`
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// Cat/SubCategory to populate the Incident appropriately
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Category string `json:"category,omitempty"`
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SubCategory string `json:"subcategory,omitempty"`
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}
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// {
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// "import_set": "ABC12345",
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// "staging_table": "foobar1",
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// "result": [
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// {
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// "transform_map": "Incident Import",
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// "table": "incident",
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// "display_name": "number",
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// "display_value": "TKT000123",
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// "record_link": "https://server.fqdn.com/api/now/table/incident/640f831720eb48a107653be1b4d87225",
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// "status": "inserted",
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// "sys_id": "640f831720eb48a107653be1b4d87225"
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// }
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// ]
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// }
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