diff --git a/internal/utils/certOperations.go b/internal/utils/certOperations.go
index 7455992..bc0314e 100644
--- a/internal/utils/certOperations.go
+++ b/internal/utils/certOperations.go
@@ -24,7 +24,8 @@ func GenerateCerts(tlsCert string, tlsKey string) {
 	// Get the hostname
 	hostname, err := os.Hostname()
 	if err != nil {
-		panic(err)
+		log.Printf("failed to lookup hostname: '%s'\n", err)
+		hostname = "localhost"
 	}
 
 	// Check that the directory exists
diff --git a/server/handler/getIncident.go b/server/handler/getIncident.go
new file mode 100644
index 0000000..46d2a66
--- /dev/null
+++ b/server/handler/getIncident.go
@@ -0,0 +1,25 @@
+package handler
+
+import (
+	"fmt"
+	"net/http"
+	"strings"
+)
+
+// GetIncident responds to the link generated in the response to a New Snow
+func (h *Handler) GetIncident(w http.ResponseWriter, r *http.Request) {
+
+	// TODO
+
+	path := r.URL.Path
+	// Expected format: /api/now/table/incident/{id}
+	parts := strings.Split(path, "/")
+
+	if len(parts) != 6 || parts[1] != "api" || parts[2] != "now" || parts[3] != "table" || parts[4] != "incident" {
+		http.NotFound(w, r)
+		return
+	}
+
+	id := parts[5] // Extract {id}
+	fmt.Fprintf(w, "Incident ID: %s", id)
+}
diff --git a/server/handler/newSnow.go b/server/handler/newSnow.go
index e36e680..21695e7 100644
--- a/server/handler/newSnow.go
+++ b/server/handler/newSnow.go
@@ -9,12 +9,14 @@ import (
 	"mocksnow/db/queries"
 	"mocksnow/server/models"
 	"net/http"
+	"os"
 
 	"github.com/google/uuid"
 )
 
 // NewSnow receives data from the DMSP Snow New() function
 func (h *Handler) NewSnow(w http.ResponseWriter, r *http.Request) {
+	var hostname string
 
 	reqBody, err := io.ReadAll(r.Body)
 	if err != nil {
@@ -82,7 +84,15 @@ func (h *Handler) NewSnow(w http.ResponseWriter, r *http.Request) {
 	// Simulate response
 	ticket := fmt.Sprintf("TKT%06d", incidentRecord)
 	sysID := uuid.New().String()
-	recordLink := "https://server.fqdn.com/api/now/table/incident/" + sysID
+
+	// Produce dummy record link
+	hostname, err = os.Hostname()
+	if err != nil {
+		h.Logger.Error("failed to lookup hostname", "error", err)
+		hostname = "localhost"
+	}
+
+	recordLink := fmt.Sprintf("https://%s/api/now/table/incident/%s", hostname, sysID)
 
 	response := models.IncidentResponse{
 		ImportSet:    randomImportSet(),
diff --git a/server/router/router.go b/server/router/router.go
index 2935692..2342920 100644
--- a/server/router/router.go
+++ b/server/router/router.go
@@ -2,13 +2,13 @@ package router
 
 import (
 	"log/slog"
-	"net/http"
-	"net/http/pprof"
 	"mocksnow/db"
 	"mocksnow/dist"
 	"mocksnow/internal/settings"
 	"mocksnow/server/handler"
 	"mocksnow/server/middleware"
+	"net/http"
+	"net/http/pprof"
 )
 
 func New(logger *slog.Logger, database db.Database, buildTime string, sha1ver string, goVersion string, settings *settings.Settings) http.Handler {
@@ -29,6 +29,7 @@ func New(logger *slog.Logger, database db.Database, buildTime string, sha1ver st
 	mux.HandleFunc("/", h.Home)
 
 	mux.HandleFunc("/api/now/import/x_dusa2_itom_inc_imp", h.NewSnow)
+	mux.HandleFunc("/api/now/table/incident/", h.GetIncident)
 
 	// mux.HandleFunc("/api/event/vm/create", h.VmCreateEvent)
 	// mux.HandleFunc("/api/event/vm/modify", h.VmModifyEvent)